Contact Yarn Customer Service

Why should I report an Issue with Yarn - Chat Fiction?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Science Mobile LLC to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. 😕😩😒Constantly forces you to pay for a free membership for a week and then you need to pay R66 a week or around $5 just to get access to features which should be free right off the bat and the need of the membership to carry on a story.

2. Do not download this app if you're looking for something good and something free.the app is great, but almost everything you need to pay for, every time when i wanted to open a picture, you need to subscribe in order to see it.

3. try to give a free trial for everyone, 7 days, without any billing or payment, you guys really dont know how to make money, the app is great, but u guys makes it worst.

4. Ill find another similar app that is free.Worst app ever first of all the app picks a story for you.

5. I don't want the free trial let alone forget about it and get charged $70 for a year?! Over priced and not worth $70 a year for what the app is.

6. Not even the first story is free.

7. After it picks that story for you you can't look at the pictures, go to the next chapter, or read a different one.

8. After I read the first episode, the thing popped up that said "what's next?" Basically telling you to get a membership.

9. For the second ep? And when I searched another story the same thing popped up.

10. When I clicked a random story the thing popped up.

11. The site also lists that I could cancel at any time before Oct.2nd and not be charged $69.99+tax. Yet, this app states that the cancellation will take place Oct.3rd!!! A report will be filed if I see any charges on my card.

1. Fix Yarn Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Yarn: Restarting the app will resolve most errors.
2. Update the Yarn App. Here is how:
   1. On Android goto PlayStore » Search for "Yarn" » Open Yarn - Chat Fiction » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Yarn » click "UPDATE".
3. Clear Yarn - Chat Fiction app cache: Clearing cached data will force your app to retrieve the latest data directly from Yarn servers.
   1. On Android, goto Settings » Apps » Select "Yarn - Chat Fiction" » click Storage » click "Clear Cache".
4. Check Yarn app permissions. If any of these permissions required to use your device's features are disenabled, Yarn might not work.
5. Uninstall and reinstall Yarn. If nothing else has worked, completely uninstall Yarn then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Yarn not working

2. Fix Yarn Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Yarn be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Yarn not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Yarn may not be able to connect to the Internet when running in the background.