Published by Apparyllis on Oct 11, 2024

contact Simply Plural Chat with our AI-based Simply Plural Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with Simply Plural?



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Why chat with our AI Simply Plural Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of Simply Plural.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. Otherwise, this app is amazing and I'll keep using it :)It has always been reliable and pretty easy for most of us to use! Also it's very accessible and inclusive! Ik there's alot of customization options to make the profiles as indepth and detailed as the user(s) want, which I def appreciate, don't get me wrong...I just wish there were a few more niche specific features I'd love to see be added, like allowing friends, trusted friends, or Imo the best case scenario letting the user pick & choose friends to view an alter's notes sections.Wasn't allowed to register, I got stuck waiting on "Registering" my email and I didn't want to sign in from Google.

2. It can be hard to remember things when you have 140+ headmates, especially when keeping track of switches/fronting which usually consists of at least 2-5 at once going up to 20 or more.It's amazing! It works awesome! Some bugs a tiny bit then and there but not counting those it's awesome! If you guys don't know if you should get this or not, definitely get it! It keeps up fantastically and it's super easy to add alters! Really beautiful! Adding friends is one of the best parts, not needing to actually tell them who is front they can just go in the app and see! Definitely a 5 star in my opinion!An amazing app, it helps us keep track of our headmates in a quick and easy way! Also very useful for our friends, so they know who is in front and who they are talking to.

3. It's easy to use, allows us to track our front history, as well as store important identity information (which helps when we get blended, dissociative, and need identity grounding).

4. There's also no good way to view your own profile (which every social network app has...) and I'd like to be able to see what other people seeWe love this app and have been using it for over a year now.

5. Would definitely still recommend it, since it seems I may be the only one having this problem.Love it honestly the hardest part of setup was trying to find pictures for the avatars... but that is on Google.

6. We do love this app, especially since linking it with PluralKit was super easy! The userface is great, we love it so much, but now we can't open and use it, which is a problem.

7. The link i was emailed didn't work and whenever i tried to click the button to resend an email it gave me a popup for changing my email...? No clue what's going on.

8. Once you have it all set up it works for fronting, subsystems(others of others) in the form of groups, it's set up for co-consciousness, and even if amnesia isn't an issue for you it is still great for helping give a sense of individuality amongst others.

9. However, since a couple updates ago, icons have been having difficulty showing up, seemingly stuck, perma loading if loading at all.

10. There's a chat function that allows you to create channels like a Discord server, so we can work on our communication between system members.

11. We would love to keep using it, but for now, it crashes every time we attempt to do so.

Steps to Troubleshoot & Fix Simply Plural Issues

1. Fix Simply Plural Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Simply Plural: Restarting the app will resolve most errors.
  2. Update the Simply Plural App. Here is how:
    1. On Android goto PlayStore » Search for "Simply Plural" » Open Simply Plural » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Simply Plural » click "UPDATE".
  3. Clear Simply Plural app cache: Clearing cached data will force your app to retrieve the latest data directly from Simply Plural servers.
    1. On Android, goto Settings » Apps » Select "Simply Plural" » click Storage » click "Clear Cache".
  4. Check Simply Plural app permissions. If any of these permissions required to use your device's features are disenabled, Simply Plural might not work.
  5. Uninstall and reinstall Simply Plural. If nothing else has worked, completely uninstall Simply Plural then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Simply Plural not working


2. Fix Simply Plural Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Simply Plural be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Simply Plural not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Simply Plural may not be able to connect to the Internet when running in the background.

Reported Issues

— 3 years ago by Ace

Hello, I can't use the app because I don't have a phone. I use the web browser on my Chromebook, and every time I try to change any setting, whether it be custom fields or friends, once I leave the page it doesn't save. How can we fix this?

— 3 years ago by Rainbows

Hi, our parents smashed our phone and since we bought a new one we can't get into our Simply Plural account. I don't know who set it up and can't figure out the email they used. I do know the username was AcidRainbow and I know most of the alters we have we just prefer being able to look at who could front when we're blurry. If there's any way you could help us recover the account that would be amazing!

— 3 years ago by Oxy

Heya. For some reason, we have a problem trying to see our partner system fronting. It just says "no one is fronting at the moment" for both of us on our end AND we have alters fronting, even when we have everything checked on the boxes. Please help us! - Oxy