Published by SafeUM Communications ehf. on Mar 19, 2024

Report an issue with Secure messenger SafeUM.
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Why should I report an Issue with Secure messenger SafeUM?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of SafeUM Communications ehf. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Secure messenger SafeUM Customer Insights

1. They have ads on that page they will say please wait and continue showing you ads on that page.Hello, well ... look, I was having a small problem with SafeUM, and that is that the app no longer creates my numbers, any username or password tells me that it does not work, please try to fix it , and it does not happen only to me but to all my other friends, the app as a good app but...this problem is serious.This app does not have a number and does not work when it is being created.

2. The only problem i have is that it used to show 'plz check data in the feilds and try again' a lot of times then it gives a number which starts from +371.It should have a option to choose which number you want +371 or +994 the i will choose +994.

3. sometimes app rating may just a reverie.Well it doesn't receive messages, most of the options are off, it's a USELESS APP in this manner , but the numbers are real they do exist only too bad if we can not use them because IT DOES NOT WORK.Don't download this app you will regret.

4. If you are listening try to improve the login problem.After giving all the necessary permissions, Device started hanging and it seemed like someone else is controlling the phone.

5. I just want you to work via Wifi and receive sms, not a sms replacement! Uninstalled within 30 seconds.Its a great application i recommend all to install it.

6. Plz fix itThe Service this app is providing for free no one will do that Yeah i know there are some issues while logging in for the first time, its frustrating as well But you can't ask more when they are giving this service for free Satisfied :) But dev.

7. Make this more reliable, possibly working without google play services, an option to stay logged in, dark theme.

8. something HOURS TRYING TO CORRECT MY USER, and when i did, the number wasn't compatible with what i was trying to do.

9. But yeah, other than that the service it provide is alright.Registration/Sign up error, too many permissions.

10. This app IS great, but you *must* have an option to stay logged in.

11. How you can better your app; literally just fix the username problem , 2 HOURS GONE.

Steps to Troubleshoot & Fix Secure messenger SafeUM Issues

1. Fix Secure messenger SafeUM Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Secure messenger SafeUM: Restarting the app will resolve most errors.
  2. Update the Secure messenger SafeUM App. Here is how:
    1. On Android goto PlayStore » Search for "Secure messenger SafeUM" » Open Secure messenger SafeUM » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Secure messenger SafeUM » click "UPDATE".
  3. Clear Secure messenger SafeUM app cache: Clearing cached data will force your app to retrieve the latest data directly from Secure messenger SafeUM servers.
    1. On Android, goto Settings » Apps » Select "Secure messenger SafeUM" » click Storage » click "Clear Cache".
  4. Check Secure messenger SafeUM app permissions. If any of these permissions required to use your device's features are disenabled, Secure messenger SafeUM might not work.
  5. Uninstall and reinstall Secure messenger SafeUM. If nothing else has worked, completely uninstall Secure messenger SafeUM then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Secure messenger SafeUM not working


2. Fix Secure messenger SafeUM Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Secure messenger SafeUM be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Secure messenger SafeUM not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Secure messenger SafeUM may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Sir I try but not verification code giving

    — by Tahir khan 1 year ago