Published by 深圳市傲沃科技有限公司

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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with Comfit?



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Why chat with our AI Comfit Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of Comfit.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. 2.1 shows no worthwhile improvement logs off within minutes and disconnects from the watch after a couple of minutes First impression of 2.1.2 was wrong it is very unstable logging out continually disconnecting from the watch and dropping the dataBattery's drain, app disconnect and unable to update firmware on Zeblaze Vibe 3S.

2. Note that the sleep tracking and step tracking seem to display the correct dates and times.V1.8 worked reasonably well 2.03 is a disaster it continually logs out and then disconnects from the watch it drops the data when it disconnects.

3. Only clock is working right on that "smart watch" LE: I suppose firmware was changed with an working version an update was done successfully.

4. - Cannot export or sync data to other services (e.g. Google Fit).The app looks nice and has lots of features, but seems to use a lot of data and battery 🔋.

5. I downloaded this app last night to link my BingoFit Surf Smart watch to my phone.

6. Now it does not login at all and is totally unusable spoils what is otherwise a good watch Zeblaze hybrid.

7. I've sent multiple messages and still happening.I'm unable to login in order to connect my watch ⌚.

8. It is very frustrating being unable to use the full features of the watch.App still crashes alot.

9. This makes the histograms unusable - you simply can not track the history of your heart rate and blood pressure if the dates and times of the data points are all incorrect.

10. Anyone with ideas as to what other apps I could use to connect my smart watch.

11. I'm now appealing to anyone or COMFIT themselves to solve my problems.nice app... works fine with my watch.

Steps to Troubleshoot & Fix Comfit Issues

1. Fix Comfit Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Comfit: Restarting the app will resolve most errors.
  2. Update the Comfit App. Here is how:
    1. On Android goto PlayStore » Search for "Comfit" » Open Comfit » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Comfit » click "UPDATE".
  3. Clear Comfit app cache: Clearing cached data will force your app to retrieve the latest data directly from Comfit servers.
    1. On Android, goto Settings » Apps » Select "Comfit" » click Storage » click "Clear Cache".
  4. Check Comfit app permissions. If any of these permissions required to use your device's features are disenabled, Comfit might not work.
  5. Uninstall and reinstall Comfit. If nothing else has worked, completely uninstall Comfit then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Comfit not working


2. Fix Comfit Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Comfit be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Comfit not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Comfit may not be able to connect to the Internet when running in the background.

Reported Issues

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