Published by RomanceDawn Ltd

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Why should I report an Issue with SmartScan - Identify Plants, F?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of RomanceDawn Ltd to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact SmartScan - Identify Plants, F image 1 contact SmartScan - Identify Plants, F image 2

SmartScan Customer Insights

1. It just kept saying Smart Scan: Identify Everything.

2. It never opened on my phone.

3. I uninstalled it.

4. Advise you to not use this app.

Steps to Troubleshoot & Fix SmartScan Issues

1. Fix SmartScan Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart SmartScan: Restarting the app will resolve most errors.
  2. Update the SmartScan App. Here is how:
    1. On Android goto PlayStore » Search for "SmartScan" » Open SmartScan - Identify Plants, F » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for SmartScan » click "UPDATE".
  3. Clear SmartScan - Identify Plants, F app cache: Clearing cached data will force your app to retrieve the latest data directly from SmartScan servers.
    1. On Android, goto Settings » Apps » Select "SmartScan - Identify Plants, F" » click Storage » click "Clear Cache".
  4. Check SmartScan app permissions. If any of these permissions required to use your device's features are disenabled, SmartScan might not work.
  5. Uninstall and reinstall SmartScan. If nothing else has worked, completely uninstall SmartScan then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing SmartScan not working


2. Fix SmartScan Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make SmartScan be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to SmartScan not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, SmartScan may not be able to connect to the Internet when running in the background.

Reported Issues