Contact Maclean's Magazine Customer Service

Why should I report an Issue with Maclean's Magazine?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of SJC Heritage Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Having paid for the monthly subscription, I was unable to access the publication because neither Google nor Macleans would provide me with a subscriber number.

2. Update: CANCELLEDbought a monthly subscription and never received account number.

3. This clogs the main memory to the point where I have to erase issues or other apps to continue.

4. Issues take a lot of memory and the app does not allow the use the micro sd card to store them or itself.

5. I paid for the issues and would like to keep them if I chose to but this planned obsolescense scheme won't allow it.

6. Will be nice if all the content can be read in mobile version, just a few pages are and also use back tonality similar to Kindle app.

7. Easy to register account and nice reading experience.

8. Created a username and password apparently for no reason as you need subscription # to sign in.

9. After signing up, and paying my first month, I tried to log in, but cant because I wasn't given a subscriber ID.

10. No subscription # provided so directed to Help page....which is blank.

11. If LCBO can do it with its magazine, so should Macleans.I wish there was a lower than 1 star rating.

1. Fix Maclean's Magazine Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Maclean's Magazine: Restarting the app will resolve most errors.
2. Update the Maclean's Magazine App. Here is how:
   1. On Android goto PlayStore » Search for "Maclean's Magazine" » Open Maclean's Magazine » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Maclean's Magazine » click "UPDATE".
3. Clear Maclean's Magazine app cache: Clearing cached data will force your app to retrieve the latest data directly from Maclean's Magazine servers.
   1. On Android, goto Settings » Apps » Select "Maclean's Magazine" » click Storage » click "Clear Cache".
4. Check Maclean's Magazine app permissions. If any of these permissions required to use your device's features are disenabled, Maclean's Magazine might not work.
5. Uninstall and reinstall Maclean's Magazine. If nothing else has worked, completely uninstall Maclean's Magazine then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Maclean's Magazine not working

2. Fix Maclean's Magazine Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Maclean's Magazine be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Maclean's Magazine not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Maclean's Magazine may not be able to connect to the Internet when running in the background.