Contact Activate Home Customer Service

Why should I report an Issue with Activate Home?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Rise Buildings, Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. When changing the contract information the email body just says "hello"This app is so glitchy, wow! It has the features I would want but nothing works (except the reservation system for the pool and temporary outdoor gym).

2. That being said, when it does work, it works just fine.1. I had to remove this app and reinstall it because it downloaded with an incomplete format and finally one day it just stopped linking into rise.

3. When trying to re-add one, it says something to the effect of "we found the following guest with the same contact information, proceed?" I'm unable to proceed or cancel, and I can't view details of the "found" guest.

4. Otherwise it's a five star app that does what it says on the tin.I can't add a pre-authorized guest with the same contact information as before.

5. When I click on the bottom buttons - Community, Message, Discover, Features - nothing happens except the heading at the top changes.

6. Great idea in theory... building doesn't utilize many of the various features including messaging and package or visitor tracking.

7. This app has many flaws it still does not load properly and once loaded on page it does not open correctly or give history.Good concept.

8. That's a small amount of code to write for a better app experience.Not friendly, beginning with 12 digit password, gives away too much user info, not user friendly enough for a tool that should be easily accessed at least daily.

9. Once you open the app and navigate away a "Rise Living is Running in the Background" notification persists in perpetuity until you force close the app.

10. NOT SECURE!!!! Also selecting from contacts does not work at all as advertised.

11. Must type in every detail.The app works well enough, but a single issue makes me despise its existence.

1. Fix Activate Home Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Activate Home: Restarting the app will resolve most errors.
2. Update the Activate Home App. Here is how:
   1. On Android goto PlayStore » Search for "Activate Home" » Open Activate Home » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Activate Home » click "UPDATE".
3. Clear Activate Home app cache: Clearing cached data will force your app to retrieve the latest data directly from Activate Home servers.
   1. On Android, goto Settings » Apps » Select "Activate Home" » click Storage » click "Clear Cache".
4. Check Activate Home app permissions. If any of these permissions required to use your device's features are disenabled, Activate Home might not work.
5. Uninstall and reinstall Activate Home. If nothing else has worked, completely uninstall Activate Home then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Activate Home not working

2. Fix Activate Home Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Activate Home be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Activate Home not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Activate Home may not be able to connect to the Internet when running in the background.