Contact Project Customer Service

Why should I report an Issue with Project: Muse?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Rinzz Co. Ltd. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. I like all the characters designs and their own songs but its hard to unlock that character.To be honest I love this game and been playing it for years but the new update I am not a big fan of because I miss the SOS button and when it's switching to 2,1,3,4 It doesn't automatically click it like it used to, all and all I still love the game because it doesn't have bugs like it used to I hope they bring the SOS back because Dorothy's song is actually impossible without it.

2. The muse elves don't move anymore which is boring, it doesn't really go along with the beat of the music, The difficulty is hard even if it's on easy with some of the characters, Your enery is drained faster, if I play the game for too long I get a black screen, and there's way too many ads.

3. It was also way harder, no mistakes allowed, which might seem annoying but I thought it added challenge and interest because you could quickly retry and finishing a song felt really accomplishing.good game.

4. It's quite annoying to try and play a rhythm game but can't follow the music since the notes on the beatmap are all over the place and don't follow the song.

5. Overall I really enjoyed this game alot :DI would totally give this app 5 stars; the graphics are simple yet pretty, the songs are good, and there's many different levels of difficulty.

6. I wish that that would be a bit better since its the main gameplay mechanic, and I'd love this game if they didI really loved this game when it came out! The music is nice the characters are amazing, what could go wrong? The updates.

7. but really, this is one of my favorite games and i am excited for future updates! -trinOverall, its a good game, but is has a lot of nuisances that kind of ruin it for you.

8. I really like the aesthetic it has, and the music is pretty good, which I enjoy! However, on the handful of songs ive played, and on all difficulties, the beatmaps don't match up with the music.

9. Also, a lot of songs need you to use more fingers than just your thumbs, but my biggest complaint is that you HAVE to play easy and normal mode before you can play hard.

10. If this gets updated with less ads, then I will definitely edit my review to give a 5 star.I have mixed opinions on this game.

11. The old version had less songs, but that meant less low quality songs that just make it harder to find the good ones.

1. Fix Project Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Project: Restarting the app will resolve most errors.
2. Update the Project App. Here is how:
   1. On Android goto PlayStore » Search for "Project" » Open Project: Muse » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Project » click "UPDATE".
3. Clear Project: Muse app cache: Clearing cached data will force your app to retrieve the latest data directly from Project servers.
   1. On Android, goto Settings » Apps » Select "Project: Muse" » click Storage » click "Clear Cache".
4. Check Project app permissions. If any of these permissions required to use your device's features are disenabled, Project might not work.
5. Uninstall and reinstall Project. If nothing else has worked, completely uninstall Project then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Project not working

2. Fix Project Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Project be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Project not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Project may not be able to connect to the Internet when running in the background.