Published by Talk360 Group B.V. on Dec 12, 2024

contact Talk360: International Calling Chat with our AI-based Talk360 Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with Talk360?



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Why chat with our AI Talk360 Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of Talk360.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. When I press numbers to select options on a call menu, it doesn't respond, have ended up wasting money on calls, because I'm not able to use call menu functionFirst of all I've had this app on my phone for Over a month now I haven't registered, each time I put in my phone number, I never receive the code.

2. and the support helped me at first but then stopped answering my messages even though they saw them, and on top of that 92 cents for a 5 sec call that was even answered , what a waste and thievery of moneyBe careful your credit expires which is absolutely rediculos.

3. I would have stayed with them but will find a new provider who doesn't delete your credit after 12 months.Easy making calls, but, why did I loose my +$25 credit??.

4. Note that when this happens your credit is going, depending on when the receiver end the call.

5. I will continueCan't use numbers to select options on call menu.

6. I would NOT recommend this app.In case you you are not aware of this this thing that I'm about to say now, work on it, when you call someone and end the call even if you go offline the the call will still connect allowing the receiver to pick up your call while you are already off.

7. ThanksThe calls to local numbers in my country Nigeria is Ten times more than the normal network carrier.

8. Just got a message saying if I don't add more credit my current credit expires in 2 weeks and is lost! That's really very bad business practice.

9. Secondly, why are call rates from Nigeria to abroad way cheaper than Nigeria to Nigeria.

10. I would give negative stars if I could.STEAL UR MONEY! My calls did not go through, it sounded like it would ring but my husband never actuallygot any of calls, and we tested it.

11. So sad work on it, nice appThere is this 'Cody from 360' pop up message that keeps blocking one's view of the menu and you can't remove them as there are many of them.

Steps to Troubleshoot & Fix Talk360 Issues

1. Fix Talk360 Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Talk360: Restarting the app will resolve most errors.
  2. Update the Talk360 App. Here is how:
    1. On Android goto PlayStore » Search for "Talk360" » Open Talk360: International Calling » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Talk360 » click "UPDATE".
  3. Clear Talk360: International Calling app cache: Clearing cached data will force your app to retrieve the latest data directly from Talk360 servers.
    1. On Android, goto Settings » Apps » Select "Talk360: International Calling" » click Storage » click "Clear Cache".
  4. Check Talk360 app permissions. If any of these permissions required to use your device's features are disenabled, Talk360 might not work.
  5. Uninstall and reinstall Talk360. If nothing else has worked, completely uninstall Talk360 then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Talk360 not working


2. Fix Talk360 Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Talk360 be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Talk360 not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Talk360 may not be able to connect to the Internet when running in the background.

Reported Issues

— 2 years ago by siyanda nene

Good morning Hope this finds you. I would like to cancel my subscription as from today. I got a sms saying that my online payment at talk369 exceed my balance and was declined and that there is a fee charge for failed transaction plz cancel it. Thank you in advance

— 3 years ago by Audrey Clark

Can I cancel as I do not need it anymore.