Published by yourVirtualSIM on May 13, 2024

Report an issue with Ring4.
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Why should I report an Issue with Ring4: Phone + Text + Video?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of yourVirtualSIM to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Ring4: Phone + Text + Video image 1 contact Ring4: Phone + Text + Video image 2

Ring4 Customer Insights

1. Especially as you must cancel over 24 hours beforehand else it auto-renews, meaning you lose over a day from the time, even if you leave it till the last minute!Terrible I couldn't find a way to make a phone call and it was to make my 1 st call and rate our app that's what I'm doing.If you want to try it do not leave the app store when you download it just go to desktop and look for the apps icon it sometimes hard to even find the icon they make find icoc test you won't t like it so close it choose apps in background pick the app store download page it should still open then just the uninstall the apps you don't like.TERRIBLE APP .It's SATATAN'tool.I purchased the XS credit pack and after making the purchase, it asked me to confirm my cc information again, which I did, and was instantly billed for an M credit pack that I never requested.

2. While this one is limited on its users it is definetly worth the download possibly purchase it.Moved from another app to Ring4, I will say that this is what I was looking for my small business, usually we have high traffic of people reaching out via text, never had any issues with my USA number, our work involves loads of texting back and forward as we are doing tours and have to go through all the details, check-in, scheduling, airport transfers, organizing drivers and keeping up with our business partners... Never had any glitches.

3. I'd prefer to use my email address and password.Worked, until I cancelled my subscription (to cancel auto renew), then lost the subscription benefits, despite still being inside the current duration! Now it wants me to pay again to re-enable, despite having another month left.

4. If it was 10$ for all numbers to have unlimited calls and text than it was going to be great, but like this u need to be millionaire so u can use this app.It worked for a while, then all of a sudden I cannot login anymore on the browser.

5. First I paid 4.99$ for 40 credits, and after that I needed to pay for each number 9.99$ so I can have unlimited text and calls, thanks but no thanks, try to fool someone else and took their money.

6. free for the first 20 sent messages and free for the first 10 out bound phone callanl alot of these text message accounts are not free at all.

7. Oh well, switched back to Google Voice.I've downloaded so many apps and this one is the first that's worked for me with a UK number.

8. It has what I need, clear calls, customized voicemail, call logs, notifications, Do Not Disturb function and my ability to add numbers quickly and efficiently.

9. Thank you!I recently began using the business console and mobile app and found it to be perfect for me as a digital marketer based in Asia with the majority of my clients in North America and the EU.

10. On top of this, the numbers don't even work with activation codes (which they don't tell you about until after you've made the purchase).Uninstalling right now.

11. I'd advise updating the app so that a subscription RENEWAL can be cancelled, but benefits retained for the duration.

Steps to Troubleshoot & Fix Ring4 Issues

1. Fix Ring4 Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Ring4: Restarting the app will resolve most errors.
  2. Update the Ring4 App. Here is how:
    1. On Android goto PlayStore » Search for "Ring4" » Open Ring4: Phone + Text + Video » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Ring4 » click "UPDATE".
  3. Clear Ring4: Phone + Text + Video app cache: Clearing cached data will force your app to retrieve the latest data directly from Ring4 servers.
    1. On Android, goto Settings » Apps » Select "Ring4: Phone + Text + Video" » click Storage » click "Clear Cache".
  4. Check Ring4 app permissions. If any of these permissions required to use your device's features are disenabled, Ring4 might not work.
  5. Uninstall and reinstall Ring4. If nothing else has worked, completely uninstall Ring4 then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Ring4 not working


2. Fix Ring4 Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Ring4 be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Ring4 not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Ring4 may not be able to connect to the Internet when running in the background.

Reported Issues