Contact Rapid Ring Customer Service

Why should I report an Issue with Rapid Ring?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Ring.com to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Fully integrate the app with the motion settings (schedules) from the Ring app and you have a winner.Rapid Ring does work faster on my android phone than the regular Ring app, but all the Ring apps are the worst programmed apps I've seen in years.

2. In summary, it fixes the slow live feed load time but that is the only thing it really does.Super fast! Doesn't take longer than 3 seconds max to connect! Recommend it for sure! Only thing I would change is the notification sounds, they all use your notification sound you have set for text.

3. At first it was a little quicker pulling up the live camera feeds but it got progressively slower over time and now it's just as slow as the standard app, making it almost useless as a live view system.

4. Huge downside, though, is that it overwrites the Ring app meaning it doesn't work with any cameras you have Motion detection on schedules.

5. It doesn't honor settings from full ring app - I snoozed motion for a couple of hours on ring app, as there is something going on at my door.

6. Note that after uninstalling Rapid Ring, I also encountered the "feature" of having my Ring app notifications disabled.

7. I used to love my ring cameras, but if they are going to force settings with no turnoff, I may be forced to look at other options.

8. There seems to be a major issue with Rapid Ring right now, in that it doesn't work, AT ALL.

9. My only gripe is constantly getting dual notifications from both Ring and Rapid Ring.

10. Supposedly, the Rapid Ring app takes precedence over the Ring app for notifications, but that isn't the case.

11. Time to switch.Little control, no settings - I am really disappointed with software support for ring.

1. Fix Rapid Ring Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Rapid Ring: Restarting the app will resolve most errors.
2. Update the Rapid Ring App. Here is how:
   1. On Android goto PlayStore » Search for "Rapid Ring" » Open Rapid Ring » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Rapid Ring » click "UPDATE".
3. Clear Rapid Ring app cache: Clearing cached data will force your app to retrieve the latest data directly from Rapid Ring servers.
   1. On Android, goto Settings » Apps » Select "Rapid Ring" » click Storage » click "Clear Cache".
4. Check Rapid Ring app permissions. If any of these permissions required to use your device's features are disenabled, Rapid Ring might not work.
5. Uninstall and reinstall Rapid Ring. If nothing else has worked, completely uninstall Rapid Ring then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Rapid Ring not working

2. Fix Rapid Ring Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Rapid Ring be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Rapid Ring not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Rapid Ring may not be able to connect to the Internet when running in the background.