Contact Trans Customer Service

Why should I report an Issue with Transformers AR Guide?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Red Frog Digital Limited to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Discover an amazing Augmented Reality experience where you can interact with your favourite Transformers: Robots in Disguise characters in the Crown City.

2. Download this FREE Augmented Reality app to bring the Autobots and Decepticons to life! • Come face to face with your favourite characters from Crown City.

3. Make the robots life size and see for yourself how huge these Transformers really are. • In DUAL USER MODE you and your friend can battle two Transformers against each other! • CUSTOMIZE your own bot!

4. To see the AR sequences in action simply launch the app, point your device’s camera at an activation page and watch as the Robots in Disguise come to life!

5. See Optimus Prime, Bumblebee, Grimlock, Sideswipe, Strongarm and Steeljaw as amazing bots and walk them around your room.

6. Select parts and colours, and make your new hero walk around your room.

7. Then switch them to their alt mode and drive them around!

8. This FREE app is available to anyone with a compatible smartphone or tablet with front and rear facing cameras.

1. I could only use the trial page because I am NOT pestering my parents for an entire book that I'm only ever gonna use once, but that one page still brought me lots of fuzzy feelings.The camera doesn't even work and when it does the character doesn't show upI love transformers i was baby and my mom watch me a transformers and i was so little i dont know how to play this but im happy now i know how to play it yay and i have 7,activation page of bots but underbite cant activate because its only in battle mode when you choose bumblebee and use the underbite activation page im tired talking just dead in instructions ok.I can't see the bots!! But every thing is fine, ENOUGH!!!!!!!!This game is garbage there is nothing really to do and you cannot put and very much a detail in the robot what you create and not really too much to doIts trash and the robots in disguise game isnt on the google play...

2. You cant even update it after you first time download it,so please make an update of this game and fix the bugs so i will give 5 stars.Thanks for the free dopamine.

3. this game is not well made and makes no sense next time figure out what it is you want the playrrs to do and then make the game so it WORKS! if i could i would give this game half a star or less.

4. You cant play it because it is old game 2.

5. Bots won't appear unless there is sufficient light.This app is good,but the only thing that i gave it 2 stars is because 1.

6. my son thought this game would be good.

7. But all it was actually having him do is take pictures of our house and family and saving them online for other players to view.

8. 👎Camera settings can't be configured within the app.

9. Flashlight won't work.

10. Picture is too dark.

1. Fix Trans Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Trans: Restarting the app will resolve most errors.
2. Update the Trans App. Here is how:
   1. On Android goto PlayStore » Search for "Trans" » Open Transformers AR Guide » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Trans » click "UPDATE".
3. Clear Transformers AR Guide app cache: Clearing cached data will force your app to retrieve the latest data directly from Trans servers.
   1. On Android, goto Settings » Apps » Select "Transformers AR Guide" » click Storage » click "Clear Cache".
4. Check Trans app permissions. If any of these permissions required to use your device's features are disenabled, Trans might not work.
5. Uninstall and reinstall Trans. If nothing else has worked, completely uninstall Trans then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Trans not working

2. Fix Trans Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Trans be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Trans not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Trans may not be able to connect to the Internet when running in the background.