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1. Dear team, 1.

1. Fix iRobotAR Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart iRobotAR: Restarting the app will resolve most errors.
2. Update the iRobotAR App. Here is how:
   1. On Android goto PlayStore » Search for "iRobotAR" » Open iRobotAR » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for iRobotAR » click "UPDATE".
3. Clear iRobotAR app cache: Clearing cached data will force your app to retrieve the latest data directly from iRobotAR servers.
   1. On Android, goto Settings » Apps » Select "iRobotAR" » click Storage » click "Clear Cache".
4. Check iRobotAR app permissions. If any of these permissions required to use your device's features are disenabled, iRobotAR might not work.
5. Uninstall and reinstall iRobotAR. If nothing else has worked, completely uninstall iRobotAR then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing iRobotAR not working

2. Fix iRobotAR Server issues & Internet Connection

1. Check network connection: An unstable Internet will make iRobotAR be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to iRobotAR not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, iRobotAR may not be able to connect to the Internet when running in the background.