Contact Video Call Customer Service

Why should I report an Issue with Video Call?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of FORBIS s.r.o. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. What a waste of my time.Best app ever it lets me face time but it has lots of ads but I got used to itIf there was 0 stars that's what they'd get! They claimed "free" account, enter cc info for identification verification only!! BS, as soon as I put my # in they charge $38.99 to my account!I'm trying to find an app for my android phone so that I can call my friend who has an apple phone.

2. Do not download, or pay for this, it's not worth it to waste your money on.It's not working! How can i use video call if i open this it will stop.Absolute pile of junk.

3. Would not reccomend.I downloaded this app becaus3 I wanted to FaceTime with my friend with my android phone and I paid for the no ads bit ads still kept popping up.

4. By far the absolute worst app on Google play I paid to remove the ads and I can't make video calls using this pos app.

5. Along with that it asked me if I wanted to join a membership and pay for no ads, which I'm not really looking to pay on a facetime app that I won't use 24/7.

6. Unlock this by watching a video.

7. I'm looking for an app that'll work and is appealing and won't give me ads and ask me to pay.This is horrible way to many adds and a rip off.

8. Cycles back to another video.

9. It wasn't very appealing to look at (it was slow and looked old) and plus there were ads everywhere.

10. You can never unlock anything because all this app is is just a pile of ads.

11. You can't use a lot of platforms to contact on and the other person has to have the app.

1. Fix Video Call Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Video Call: Restarting the app will resolve most errors.
2. Update the Video Call App. Here is how:
   1. On Android goto PlayStore » Search for "Video Call" » Open Video Call » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Video Call » click "UPDATE".
3. Clear Video Call app cache: Clearing cached data will force your app to retrieve the latest data directly from Video Call servers.
   1. On Android, goto Settings » Apps » Select "Video Call" » click Storage » click "Clear Cache".
4. Check Video Call app permissions. If any of these permissions required to use your device's features are disenabled, Video Call might not work.
5. Uninstall and reinstall Video Call. If nothing else has worked, completely uninstall Video Call then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Video Call not working

2. Fix Video Call Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Video Call be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Video Call not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Video Call may not be able to connect to the Internet when running in the background.