Published by La Recarguita

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Why chat with our AI Recarguita Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
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  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. I do recommend it!!!Worst app I ever installed on my device! It looks like they're trying to hike up customer base sending massive sms to all contacts in my agenda and WITHOUT MY CONSENT! That's shady I will not trust my money with a company that in order to win customers steals your information without being authorized.

2. But its cheaper compared to other apps with similar services.This app was good the first 2 times,my 3rd time has been a mess.And the worst of all: the Costumer service is nonexistent .Very good service for sure.muy buen servicio.

3. Be carefulI have tried to use it for cellphone credit recharge soooo many times it always gives error, I have money trap in there because I can't use it or recover it , have send multiple messages for help, no reponse.

4. So far worked fine, just tried once.Very useful for Cubans, lots of new features, modern and friendly interface.

5. I'll call my bank to cancel my cards and ask for a replacement.I've never used this app and I keep getting text messages to my phone.

6. I'm really upset with the people behind this app! I downloaded it in order to send phone credit to my friends and family in Cuba.

7. Terrible business practicesVery useful for Cubans, lots of new features, modern and friendly interface.

8. I DO NOT RECOMMEND THIS APP!!!This app is a mess, added like 2 cards with the correct information and was not able to process any payment.

9. I just did it for first time and they received a message saying 'the service is not available in their area'.

10. I tried to call the number they provided and they never take the phone calls.

11. But the main problem is that this scam app is sending emails and texts to all my contacts.

Steps to Troubleshoot & Fix Recarguita Issues

1. Fix Recarguita Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Recarguita: Restarting the app will resolve most errors.
  2. Update the Recarguita App. Here is how:
    1. On Android goto PlayStore » Search for "Recarguita" » Open Recarguita » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Recarguita » click "UPDATE".
  3. Clear Recarguita app cache: Clearing cached data will force your app to retrieve the latest data directly from Recarguita servers.
    1. On Android, goto Settings » Apps » Select "Recarguita" » click Storage » click "Clear Cache".
  4. Check Recarguita app permissions. If any of these permissions required to use your device's features are disenabled, Recarguita might not work.
  5. Uninstall and reinstall Recarguita. If nothing else has worked, completely uninstall Recarguita then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Recarguita not working


2. Fix Recarguita Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Recarguita be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Recarguita not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Recarguita may not be able to connect to the Internet when running in the background.

Reported Issues

— 1 year ago by Alcides verdecia

B.tardes. no se que paso con la aplicación que fui a poner tres promociones a tres teléfonos y me descontó muchas veces el mismo saldo. Donde solo decía descantar una sola vez, la aplicación se quedaba mareada y no funcionaba bien es decir no daba el nivel en verde, pero me descontó de mi cuenta varias veces. Gracias

— 1 year ago by Robert Tabio

Hello

— 2 years ago by Gerardo

Lo quiero borrar porque no uso la cuenta y recibo mensajes aun

— 2 years ago by Inalvis Borges

Buenas tardes, estoy esperando una respuesta a mi queja y nada. Por fin dónde está el dinero de la recarga que hice el día 07/15 /20221, al número +53 55124218, solo le pusieron los mensajes y bonos, espero una respuesta. Luego uno les hace una mala reseña y no les gusta.

— 2 years ago by Inalvis Borges

Por favor, necesito una respuesta, ayer hice una queja, anteayer 07/15/2022 hice una recarga al número +53 55124218 y solo le pusieron los mensajes y el bono, nada de saldo.

— 2 years ago by Inalvis Borges

Hola. Hice una recarga ayer 07/15/2022 al número +53 55124218, un costo de 24.99 dólares y solo le pusieron el bono y los mensajes sin el efectivo. Exijo una respuesta, pues esa no es la promoción. Gracias

— 2 years ago by Carlos Pelfort

I sent a recharge to 58595970 this morning and it has not been received. The ID on the transaction is 77b8b.

— 3 years ago by Nelson cabrera

Yo pague 20 dollares lo cual ya me cobraron y no se porque no puedo recsrgar

— 3 years ago by Heriberto

No puedo entrar a mi cuenta ayudaaaa