Published by Entercom Communications on Aug 6, 2024

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Why should I report an Issue with Audacy: Radio & Sports Talk?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Entercom Communications to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Audacy: Radio & Sports Talk

1. Listen to music, news, and sports talk, AM & FM radio, and our podcast player, free on the Audacy app.

2. Access your favorite FM radio stations, local radio stations, sports radio, our podcast player, and NFL content with one tap.

3. Sports talk from FM radio stations and shows nationwide, including WEEI 93. 7 FM (Boston) and WFAN Sports Radio 101. 9 FM/66AM).

4. Streaming audio of top FM and AM local radio stations, including V103 (Atlanta), 106. 7 KROQ (L. A. and Orange County), 93 XRT (Chicago) and more.

5. Live play-by-play for many NFL, MLB, NBA, NHL and college football teams* plus league-wide coverage from CBS Sports Radio and sports betting tips from BetQL Network.

6. MUSIC — Popular AM & FM radio stations and hosts you know and love, plus on demand radio stations programmed by music lovers.

7. SPORTS — The most sports talk and sports radio anywhere and live play-by-play and game-analysis for many NFL, MLB, NBA and NHL teams.

8. Your Spanish-language live music stations and podcasts, as well as Unanimo Deportes, and on demand music stations for artists like Bad Bunny and Shakira.

9. NEWS — Local news radio plus national coverage from CBS News, Fox News and more.

10. All of your favorite podcasts are here, including Dateline NBC, We Can Do Hard Things, Smartless, Search Engine, The Daily,Sports Junkies, Office Ladies, and more.

11. On demand stations for every mood, with tracks selected by music lovers, not machines.

Audacy Customer Insights

1. I used to listen to the same content on another app but here it is almost impossible to listen without constant crashing, and the pause, rewind and fast forward functions don't work at all.

2. Can't listen to a podcast through, can't stream a show without having to constantly restart...the same issues people have talked about for months.

3. Loses my place all the time when I pause and makes me listen to more ads just to resume.

4. Also, I miss the auto-play last station when reopening the app.I use this app to listen to a local sports show.

5. Also the app says "unable to load stream" all the time which leads to random pausing.

6. PLEASE fix the technical issues so people can actually enjoy the product as intended.Easily the worst streaming app out there.

7. The app will say I've lost signal, despite being able to use other streaming apps with no issues.

8. Then the endless loop of the same 4 ads, obnoxious PSAs, and woke promos! I don't need to hear about your Pride station while I'm listening to sports radio.

9. So I won't be using this for podcasts again.This is easily the worst streaming app I have tried to use.

10. The issue with podcasts is that the app has no memory of you at all, except what podcasts you listen to.

11. If you want to start at the beginning of one you have to keep scrolling and hitting "load more", (which takes forever to load by the way.

Steps to Troubleshoot & Fix Audacy Issues

1. Fix Audacy Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Audacy: Restarting the app will resolve most errors.
  2. Update the Audacy App. Here is how:
    1. On Android goto PlayStore » Search for "Audacy" » Open Audacy: Radio & Sports Talk » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Audacy » click "UPDATE".
  3. Clear Audacy: Radio & Sports Talk app cache: Clearing cached data will force your app to retrieve the latest data directly from Audacy servers.
    1. On Android, goto Settings » Apps » Select "Audacy: Radio & Sports Talk" » click Storage » click "Clear Cache".
  4. Check Audacy app permissions. If any of these permissions required to use your device's features are disenabled, Audacy might not work.
  5. Uninstall and reinstall Audacy. If nothing else has worked, completely uninstall Audacy then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Audacy not working


2. Fix Audacy Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Audacy be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Audacy not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Audacy may not be able to connect to the Internet when running in the background.

Reported Issues