Contact JoyWalk Customer Service

Why chat with our AI JoyWalk Support?

1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
2. You'll get immediate access to a support assistant specifically trained on support materials of JoyWalk.
3. Skip support wait times and emailing back and forth. Get help immediately.

1. By the way 1k steps = 1 coin and you need 199 coins to get $1 dollar so 199.000 steps = $1 dollarWalked up to 8000 steps today, however, put the cell phone in the packet, and the page went away, loss all the count! anybody had similar experience?1$ use to be for 99 coins now it's for 199 coins ? & Let's not forget that this app aplay fees like when u withdraw 1$ u will get 0.65$ & now u get it for a double price not worthingstep counter for this apps is extremely off and things in the app just don't update or really work right it has potential but needs alot of work!I viewed all 10 ads today but no coins were credited to my account.

2. Then how we can redeem it ? Please add India also in Amazon gift card's country optionDo not waste you time on this app since all I have to do was to play they lottery which never win even after getting mushrooms, gift 🎁, shooting as whirlwind and tryouts number remains the same at 8.

3. For example, a Paypal card was worth $ 1 that we can take 99 points, but after the update, the number increased to 199 points!!!!Ads are not loading that's why I unable to collect coins which I would earn from walking.

4. Please fix it as soon as possible And add more vouchers and products also One more issue :- For the Amazon gift card India is not showing in the country option.

5. After every update you make, you raise the minimum points for different types of prizes.

6. I request you to please assist me.Poor step counting.

7. Your treatment of raising prizes is very bad.

8. I also watched all the 10 videos without rewards.

1. Fix JoyWalk Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart JoyWalk: Restarting the app will resolve most errors.
2. Update the JoyWalk App. Here is how:
   1. On Android goto PlayStore » Search for "JoyWalk" » Open JoyWalk » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for JoyWalk » click "UPDATE".
3. Clear JoyWalk app cache: Clearing cached data will force your app to retrieve the latest data directly from JoyWalk servers.
   1. On Android, goto Settings » Apps » Select "JoyWalk" » click Storage » click "Clear Cache".
4. Check JoyWalk app permissions. If any of these permissions required to use your device's features are disenabled, JoyWalk might not work.
5. Uninstall and reinstall JoyWalk. If nothing else has worked, completely uninstall JoyWalk then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing JoyWalk not working

2. Fix JoyWalk Server issues & Internet Connection

1. Check network connection: An unstable Internet will make JoyWalk be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to JoyWalk not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, JoyWalk may not be able to connect to the Internet when running in the background.