Published by Queleas LLC on Aug 9, 2024

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Preschool Games For Kids Customer Insights

1. I love the variety so when he gets bored with one game he goes to anotherI bought this app a year ago and suddenly I no longer have the full version and they want additional money monthly for an app I already paid for! Very disappointed as my son loved this game and now can no longer play his favourite games on the app.

2. My 5 yr old enjoys it and I think the letter tracing has helped her in learning how to write in that it makes kids form the letters in the correct sequence of lines.while I've purchased the entire game it won't unlock it on my child's profile regardless what I do I've contacted customer service yet to no void have they replied or it fixed it.

3. My child constantly ask me to unlock the rest of the games but now I have to pay more money for the full version or pay a subscription, even though I paid for the full version before the update.

4. This app was my child favorite learning app before my child lost access to the full version that I paid for.I bought the full no ad version.

5. even with it synced it still won't allow her access to the full version unless she's on the parent profile which defeats the whole purpose of family link.I'm hoping you will fix the selection in the app for restoring the purchase.

6. UPDATE: Problem was fixed!! Thank you for your prompt service!! You guys rock!!I paid for the full version of this app back on September 29, 2018.

7. My child has been unable to play the full version for over a year now.

8. I just got a new improved device and your app is refusing to allow us to restore to full version.

9. I want the app to work since I already paid for it.The games and activities for kids aren't thought through.

10. A more formal review would be that the learning games lack development and necessary mechanics to keep kids engaged and understand what is going and what they should be learning.

11. All I want is the game without paying monthly for it!!my pre schooler seems to really enjoy the it.Although the alphabet words can get a little monotonous.

Steps to Troubleshoot & Fix Preschool Games For Kids Issues

1. Fix Preschool Games For Kids Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Preschool Games For Kids: Restarting the app will resolve most errors.
  2. Update the Preschool Games For Kids App. Here is how:
    1. On Android goto PlayStore » Search for "Preschool Games For Kids" » Open Preschool Games For Kids » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Preschool Games For Kids » click "UPDATE".
  3. Clear Preschool Games For Kids app cache: Clearing cached data will force your app to retrieve the latest data directly from Preschool Games For Kids servers.
    1. On Android, goto Settings » Apps » Select "Preschool Games For Kids" » click Storage » click "Clear Cache".
  4. Check Preschool Games For Kids app permissions. If any of these permissions required to use your device's features are disenabled, Preschool Games For Kids might not work.
  5. Uninstall and reinstall Preschool Games For Kids. If nothing else has worked, completely uninstall Preschool Games For Kids then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Preschool Games For Kids not working


2. Fix Preschool Games For Kids Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Preschool Games For Kids be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Preschool Games For Kids not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Preschool Games For Kids may not be able to connect to the Internet when running in the background.

Reported Issues

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