Published by Queleas LLC on Jul 26, 2024

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Why should I report an Issue with Educational Games for Kids?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
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Educational Games Customer Insights

1. Would not recommend.It wont let me answer math question sends me back to home screen it does it on your other game as well you have probably missed a lot of sales because of this.. Most people wouldnt other to comment but i actually liked what is available n think game has potential pls fixBecause my little five-year-old sister started on here for her first time tonight and she clearly loves it the app I'm pretty sure she's going to be ready for first grade alreadyThis game is great for my nephew who has Downsyndrome, he's 16 and loves it so far.This game is by far the stupidest game ,for a Kindergartener all week my son has been saying RED,BLUE,GREEN, ORANGE,and PURPLE.LOL just kidding it's a really fun game I Loved it.I guess๐Ÿค”.

2. Edit: this bug has been fixed the game is great now.

3. The crane game breaks after the letter A.

4. Great work developers.

5. frustrated my daughter and me.

Steps to Troubleshoot & Fix Educational Games Issues

1. Fix Educational Games Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Educational Games: Restarting the app will resolve most errors.
  2. Update the Educational Games App. Here is how:
    1. On Android goto PlayStore » Search for "Educational Games" » Open Educational Games for Kids » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Educational Games » click "UPDATE".
  3. Clear Educational Games for Kids app cache: Clearing cached data will force your app to retrieve the latest data directly from Educational Games servers.
    1. On Android, goto Settings » Apps » Select "Educational Games for Kids" » click Storage » click "Clear Cache".
  4. Check Educational Games app permissions. If any of these permissions required to use your device's features are disenabled, Educational Games might not work.
  5. Uninstall and reinstall Educational Games. If nothing else has worked, completely uninstall Educational Games then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Educational Games not working


2. Fix Educational Games Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Educational Games be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Educational Games not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Educational Games may not be able to connect to the Internet when running in the background.

Reported Issues

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