Published by 1Dental

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Why should I report an Issue with 1Dental?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of 1Dental to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About 1Dental

1. Our founder used to sell insurance and had trouble finding a dental plan that didn’t have expensive premiums, waiting periods, annual limits, exclusions of pre-existing conditions, and other fine print.

2. 1Dental members will find many benefits within the app that make using your dental savings plan easier.

3. Founded in 1998, 1Dental has been helping individuals and families save money on major and routine dental care for years.

4. You’re joining not only a dental plan but a movement of people transforming how Americans save on dental care.

5. You join for a low annual membership fee, and you get unlimited savings on every single dental visit... whether you need a cleaning, a crown, or anything in between.

6. Dental savings plans work like you’d hope a dental plan would.

7. Plus, if you have any questions, our friendly, knowledgeable, US-based dental plan experts are just a phone call away.

8. You can access your account information, find dentists nearby, pull up guaranteed discounts with the plan at the dentist, contact customer care and more.

9. Then he started selling (and using) dental savings plans.

10. Dental care is just one part of the medical system.

11. And many people save more in just a routine visit or two than they spend on a whole year of membership.

1Dental Customer Insights

1. Only found one in Amarillo Texas that being Aspen Dental and won't go back to them.Ok app, works for the most part except when I bring up a list of Dentists in my area then click on one to get more info, the app crashes.

2. I'm using a Galaxy S20.Using both an Android device and an Apple device, we cannot even create a login in the app.

3. The only dentist appointment at 130 miles can help me July 15 at full price cash in hand.

4. Care 500 not accepted by all dentists listed in Amarillo tx.

5. The app is completely useless.Great plan and app! I've used it for close to 10 years and has saved us a fortune, especially on my wife's crowns and root canals.

6. Highly recommend!Helpful to have my card and list of dentists so accessible.

7. No participating dentist within 100 miles and the one at 112 miles one-way won't have appointments until August.

8. There is no guidance on the 1Dental website nor is there a method to create a login there either.

9. Wasted my money.big time.App Doesn't Work.

10. So, like an uber driver who doesn't say a word to me, 5 starsWasted my money.

11. Need to get the word out to dentists you have listed.

Steps to Troubleshoot & Fix 1Dental Issues

1. Fix 1Dental Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart 1Dental: Restarting the app will resolve most errors.
  2. Update the 1Dental App. Here is how:
    1. On Android goto PlayStore » Search for "1Dental" » Open 1Dental » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for 1Dental » click "UPDATE".
  3. Clear 1Dental app cache: Clearing cached data will force your app to retrieve the latest data directly from 1Dental servers.
    1. On Android, goto Settings » Apps » Select "1Dental" » click Storage » click "Clear Cache".
  4. Check 1Dental app permissions. If any of these permissions required to use your device's features are disenabled, 1Dental might not work.
  5. Uninstall and reinstall 1Dental. If nothing else has worked, completely uninstall 1Dental then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing 1Dental not working


2. Fix 1Dental Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make 1Dental be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to 1Dental not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, 1Dental may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Due to financial restraints I have no choice but to cancel my subscription.

    — by Laquandra Miles 2 years ago