Published by qliqSoft Inc.

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Why should I report an Issue with qliqCONNECT: Qliq Secure Texti?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of qliqSoft Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About qliqCONNECT: Qliq Secure Texti

1. Whether in a multi-facility health system or a single location home health agency, clinicians can now openly and efficiently collaborate around a single patient, regardless of department or organizational boundaries, leading to improved outcomes and an increase in patient satisfaction.

2. QliqSOFT’s KLAS-rated HIPAA compliant, secure texting platform bridges the communication gap between doctors, nurses, patients, and caregivers.

3. The Qliq Secure Texting app is free to download and has all of the functionality you need to be communicating Protected Health Information (PHI) from your smartphone or tablet in minutes, not months.

qliqCONNECT Customer Insights

1. Jolean our accout representative has been exceptional, and helps us in any way possible.We use this application at work and find it quite handy to navigate transmission of patient information in a secure way.

2. Continually asks for access to contacts/photos/personal info despite my clicking "do not ask again," extremely resource heavy and slows the phone down, and bonus round: does not even show me my messages to and from contacts in the office.

3. Qliq's tech support reached out and talked me through until I was able to use the program.Excellent customer service in resolving issues with a conflict in accounts.

4. Normally, that's how much battery I use in an entire 8-hour work day.Worst hippa compliant communication I have seen.

5. Group messages go to broadcast mode that does not allow members to see if message has been addressed.

6. I'll stick with the windows version on the computer, at least that works most of the time.Qliqsoft has been a fantastic to work with.

7. This app is dangerous for patient care, strongly recommend alternative if available.Update: very knowledgeable and helpful tech support.

8. Love to see that kind of customer service passion!Battery killer.

9. My list of contacts contains 6 should have over 50.... Jerson has called and the problems have been updated and fixed.

10. It's irritating because I work in facilities that don't.my coworkers have apple phones works well.

11. My Pixel 3A has a long and reliable battery, but 4 hours of letting Qliq run drained it by 40%.

Steps to Troubleshoot & Fix qliqCONNECT Issues

1. Fix qliqCONNECT Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart qliqCONNECT: Restarting the app will resolve most errors.
  2. Update the qliqCONNECT App. Here is how:
    1. On Android goto PlayStore » Search for "qliqCONNECT" » Open qliqCONNECT: Qliq Secure Texti » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for qliqCONNECT » click "UPDATE".
  3. Clear qliqCONNECT: Qliq Secure Texti app cache: Clearing cached data will force your app to retrieve the latest data directly from qliqCONNECT servers.
    1. On Android, goto Settings » Apps » Select "qliqCONNECT: Qliq Secure Texti" » click Storage » click "Clear Cache".
  4. Check qliqCONNECT app permissions. If any of these permissions required to use your device's features are disenabled, qliqCONNECT might not work.
  5. Uninstall and reinstall qliqCONNECT. If nothing else has worked, completely uninstall qliqCONNECT then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing qliqCONNECT not working


2. Fix qliqCONNECT Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make qliqCONNECT be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to qliqCONNECT not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, qliqCONNECT may not be able to connect to the Internet when running in the background.

Reported Issues