Published by Pzizz on Oct 31, 2024

contact Pzizz - Sleep, Nap, Focus Chat with our AI-based Pzizz Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with Pzizz?



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Why chat with our AI Pzizz Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
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  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. I noticed that once the narration/dreamscapes stop all you have is silence the entire night which presents a problem to me because I need noise the ENTIRE night to keep me asleep and let me go back to sleep if I need to use the bathroom.

2. I might have kept using this longer if it weren't for the alarm bug... but I can't have my phone doing alarm things at random.I love this app, but it doesn't work.

3. I have been using some free apps with pink noise to sleep and I have had great results.

4. Try it and you will like it.Please bring back individual volume control for music and narration! I've been using this app for a long time and overall it's been extremely helpful.

5. Sorry I couldn't find a link for troubleshooting :( I recently changed my phone, and I keep getting an error that the file doesn't exist in the storage of my new Android when I try to start a module.

6. I am aware of all the different background noises which you can select and so forth but if it all stops when you fall asleep, and there is quiet the rest of the night, then it is no good to me unfortunately.

7. Kills my phone battery, so for that reason I am no longer using this app.Thank you for providing a free trial which is so helpful in making a decision.

8. The first night while I did fall asleep, I woke up a couple of hours later with a full bladder and noticed stark silence in my room.

9. Other than that, keep up the good work, guys!I have used this app for almost 2 years, and it's been amazing.

10. A couple of years ago I used the Classic version that was free but eventually you have all of the words memorized but luckily over time I didn't need it anymore.

11. This means I have to go into my phone's settings and manually change the sound settings, which was not necessary prior to the change to the app's volume control.

Steps to Troubleshoot & Fix Pzizz Issues

1. Fix Pzizz Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Pzizz: Restarting the app will resolve most errors.
  2. Update the Pzizz App. Here is how:
    1. On Android goto PlayStore » Search for "Pzizz" » Open Pzizz - Sleep, Nap, Focus » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Pzizz » click "UPDATE".
  3. Clear Pzizz - Sleep, Nap, Focus app cache: Clearing cached data will force your app to retrieve the latest data directly from Pzizz servers.
    1. On Android, goto Settings » Apps » Select "Pzizz - Sleep, Nap, Focus" » click Storage » click "Clear Cache".
  4. Check Pzizz app permissions. If any of these permissions required to use your device's features are disenabled, Pzizz might not work.
  5. Uninstall and reinstall Pzizz. If nothing else has worked, completely uninstall Pzizz then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Pzizz not working


2. Fix Pzizz Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Pzizz be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Pzizz not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Pzizz may not be able to connect to the Internet when running in the background.

Reported Issues

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