Published by Omelette, Inc.

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Why should I report an Issue with PubMed HUB?

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  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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PubMed HUB Customer Insights

1. I tried multiple search terms but this app found no results while the exact same search terms on PubMed website found plenty of results.Pubmed hub -search with any words in the search bar to get the scientific articles with author names and abstract.

2. It provides free articles and free access to science journals around the globe which one has to pay alot for.Moreover it does not show any ads.In my opinion it is one of the best apps for keeping oneself updated.Search Doesn't Work, thus Useless.

3. I use PubMed a lot, so the idea of an Android search app is great.

4. Easy search, favoring articles and browsing history at finger tip.

5. If full text available which will be shown in the app if not available, which can be re-directed to publishing journal.PubMed HUB app is very easy to use.

6. Never got any actual search results, just endless full-screen ads.

7. super helpful app, quick, and extremely useful for researchers and students.Worst app I've ever downloaded.

8. Also, doesn't return a great deal of results.

9. All-round waste of valuable research time really.This app is fast and easy to use.

10. Waste of time.PubMed HUB app is one of the best and most important app.

11. Won't let me create a password despite my attempts meeting the exact criteria it was complaining I hadn't.

Steps to Troubleshoot & Fix PubMed HUB Issues

1. Fix PubMed HUB Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart PubMed HUB: Restarting the app will resolve most errors.
  2. Update the PubMed HUB App. Here is how:
    1. On Android goto PlayStore » Search for "PubMed HUB" » Open PubMed HUB » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for PubMed HUB » click "UPDATE".
  3. Clear PubMed HUB app cache: Clearing cached data will force your app to retrieve the latest data directly from PubMed HUB servers.
    1. On Android, goto Settings » Apps » Select "PubMed HUB" » click Storage » click "Clear Cache".
  4. Check PubMed HUB app permissions. If any of these permissions required to use your device's features are disenabled, PubMed HUB might not work.
  5. Uninstall and reinstall PubMed HUB. If nothing else has worked, completely uninstall PubMed HUB then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing PubMed HUB not working


2. Fix PubMed HUB Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make PubMed HUB be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to PubMed HUB not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, PubMed HUB may not be able to connect to the Internet when running in the background.

Reported Issues