Published by Photos Studio

contact Pics Collage -Photo Grid Maker Chat with our AI-based Pics Collage Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with Pics Collage?



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Why chat with our AI Pics Collage Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of Pics Collage.
  3. Skip support wait times and emailing back and forth. Get help immediately.



What users are saying

1. also you used to have new stickers depending on the season and holidays, please add that function back.I like this app ,it's good using it from long time.But the dimension is only square not like landscape because it is not useful for projects as we do it in HD.It's almost too easy! I can combine pictures in less than a minute w/o getting a headache! Thank you!Keeps wanting me to install other apps such as messages, messenger.

2. and the new collage photos cannot be seen in photo album (but can be found in file directory ) strange.none of the grids ever work properly... They keep failing out or showing an error message.

3. If only it has more extensive option of editing the image, or a manually adjustable frame sizes, it would be nicer.I keep getting an error when I try to add stickers to my collage.

4. A suggestion would be adding logo adding in future versions so no 2nd app would be needed.Fonts not working please fix.

5. While virtual, I need to prepare projects for my students and used pictures to demonstrate the process used.

6. I've tried to uninstall & then reinstall and there's no luck with this as pp which is a bummer because the templates are pretty cool.Good app.

7. when I used this app again, the previous collage photos are all gone.

8. until I switched phones and copied all photos over.

9. Still won't workEasy to use, giving the option to remove their watermak easily also.

10. it has been a great tool, I used it for years.

11. I've uninstalled the app and installed it again still not working.

Steps to Troubleshoot & Fix Pics Collage Issues

1. Fix Pics Collage Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Pics Collage: Restarting the app will resolve most errors.
  2. Update the Pics Collage App. Here is how:
    1. On Android goto PlayStore » Search for "Pics Collage" » Open Pics Collage -Photo Grid Maker » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Pics Collage » click "UPDATE".
  3. Clear Pics Collage -Photo Grid Maker app cache: Clearing cached data will force your app to retrieve the latest data directly from Pics Collage servers.
    1. On Android, goto Settings » Apps » Select "Pics Collage -Photo Grid Maker" » click Storage » click "Clear Cache".
  4. Check Pics Collage app permissions. If any of these permissions required to use your device's features are disenabled, Pics Collage might not work.
  5. Uninstall and reinstall Pics Collage. If nothing else has worked, completely uninstall Pics Collage then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Pics Collage not working


2. Fix Pics Collage Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Pics Collage be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Pics Collage not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Pics Collage may not be able to connect to the Internet when running in the background.

Reported Issues

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