Contact Pocoyo Kids TV Customer Service

Why chat with our AI Pocoyo Kids TV Support?

1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
2. You'll get immediate access to a support assistant specifically trained on support materials of Pocoyo Kids TV.
3. Skip support wait times and emailing back and forth. Get help immediately.

1. When it says spanish, hit it and english will pop up.This app is trash!😡 Dropping your app down to one star.

2. To change to english gonto top left side of page.

3. Nothing like YouTube and YouTube Kids.

4. I like YouTube and YouTube Kids more.

5. If you're spanish,Winner Winner chicken dinner for you.

6. Kids,i do not recommend this app.

7. Press the 3 lines and select the 4th one down.

8. I do not have money to get a subscription.

9. I do not have any money.

10. Uninstalled until that's fixed.

11. Useless app.

1. Fix Pocoyo Kids TV Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Pocoyo Kids TV: Restarting the app will resolve most errors.
2. Update the Pocoyo Kids TV App. Here is how:
   1. On Android goto PlayStore » Search for "Pocoyo Kids TV" » Open Pocoyo Kids TV » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Pocoyo Kids TV » click "UPDATE".
3. Clear Pocoyo Kids TV app cache: Clearing cached data will force your app to retrieve the latest data directly from Pocoyo Kids TV servers.
   1. On Android, goto Settings » Apps » Select "Pocoyo Kids TV" » click Storage » click "Clear Cache".
4. Check Pocoyo Kids TV app permissions. If any of these permissions required to use your device's features are disenabled, Pocoyo Kids TV might not work.
5. Uninstall and reinstall Pocoyo Kids TV. If nothing else has worked, completely uninstall Pocoyo Kids TV then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Pocoyo Kids TV not working

2. Fix Pocoyo Kids TV Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Pocoyo Kids TV be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Pocoyo Kids TV not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Pocoyo Kids TV may not be able to connect to the Internet when running in the background.