Published by Pocket Prep, Inc.

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Why should I report an Issue with NPTE-PT Pocket Prep?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Pocket Prep, Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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NPTE-PT Pocket Prep Customer Insights

1. sometimes i hit the one i didn't mean to at first.Great practice questions, helpful explanations for the why the correct answer is right (and why the wrong answers are wrong), and it also organizes your practice scores by providing a breakdown of them in each category.

2. Very useful with good explanation and pictures added to the answers.Look the app is good for studying but the questions are not like the ones from the exam.

3. The question of the day and 10 question practice exams are just quick enough to get a rough idea of where I need more practice.I enjoy the daily questions, keeps you on your toes.

4. These questions are kind of easy compared to the NPTE.Good review, but questions don't seem to be written exactly like board questions.

5. Very helpful!I am a physical therapy student and currently studying for my NPTE boards test and this app is literally terrible.

6. especially since they are targeting poor graduate students.Installed the app before the 3/31 update, paid for full access and now I cannot open it at all.

7. frustrating that the tests take the first answer you click instead of letting you submit it.

8. The explanation for each answers could do with more explanation.

9. great app though.Great handy app which helps with your study on the go.

10. More just straight content memorizationI really love the idea of this app, but the price is very high.

11. Complete waste of money.

Steps to Troubleshoot & Fix NPTE-PT Pocket Prep Issues

1. Fix NPTE-PT Pocket Prep Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart NPTE-PT Pocket Prep: Restarting the app will resolve most errors.
  2. Update the NPTE-PT Pocket Prep App. Here is how:
    1. On Android goto PlayStore » Search for "NPTE-PT Pocket Prep" » Open NPTE-PT Pocket Prep » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for NPTE-PT Pocket Prep » click "UPDATE".
  3. Clear NPTE-PT Pocket Prep app cache: Clearing cached data will force your app to retrieve the latest data directly from NPTE-PT Pocket Prep servers.
    1. On Android, goto Settings » Apps » Select "NPTE-PT Pocket Prep" » click Storage » click "Clear Cache".
  4. Check NPTE-PT Pocket Prep app permissions. If any of these permissions required to use your device's features are disenabled, NPTE-PT Pocket Prep might not work.
  5. Uninstall and reinstall NPTE-PT Pocket Prep. If nothing else has worked, completely uninstall NPTE-PT Pocket Prep then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing NPTE-PT Pocket Prep not working


2. Fix NPTE-PT Pocket Prep Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make NPTE-PT Pocket Prep be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to NPTE-PT Pocket Prep not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, NPTE-PT Pocket Prep may not be able to connect to the Internet when running in the background.

Reported Issues