Contact PlayWell Customer Service

I did not get rewarded for finishing level 500 from Triple Master 3D. I followed the rules and played the game thru the App.

I have redone everything and that screen still stays the same. Sign in with Google
Sign in as guest.
Google screen says have to wait 3 business days or lose everything

Transferred data to new phone. Won't open keeps saying will take 3 business days. Has to be reviewed manually?

I have not been compensated fot Wordle which I have made 25 and 140 correct guesses. When may I expect it?

I have been using Playwell for about a year or so and had no problems with receiving points (slow sometimes) or getting a pay out. But at a certain point, I grew bored with the games I had and didn't care for the rest so I took a break. Now about a week ago I signed back in, all of the games I had are gone, but found two new ones and immediately downloaded them (Lily's Garden, Bubble Pop) . I love Lily's Garden, problem is that I have not received a single bonus point even though I have played for a few hours a day and I'm not getting credit for the time or for reaching certain goals! I have contacted you through the app and all I get is it rejected because the mailbox is full. I figured the app might need to be updated so I went to play store and instead of the app saying update it was for a new download. I downloaded it and I'm not happy! The games I downloaded a week before aren't on it, the points required for cash out are way higher, and I have to start over at level 1! I am on level 97! HELP!

I reached level 200 on playdoku and should have received 400 points. Have not received them yet

App won't let me open it at all it keeps closing as soon as I click it.

I have lost the $10 and $20 cash out options in my wallet. Why is that and how to I restore them?

Messaged on app with no reply a few times, playwell only the £1 cash out showing now and won't let me cash out even that I keep getting try again later, tried for over 2 weeks and still no luck.

Why have I lost all my games? I played everyday as this was my only entertainment. I lost all my games. I am not able to work. So I played your app. Now I can not do so please tell me why? This was my favorite app.

Denise Critchfield
cdenisecritchfield@redacted

Take me off the rosters...I quit! and this is why. for a couple of days playwell was having problems with their electronics not working right,My samsunggalaxy A53 5G was working perfectly as always. I went into the pit as usual to pick up what they wanted me to play. I cannot remember it all happened so fast, I clcked on download and about 30 sec into it I knew something was wrong because my phone downloads fast I clicked cancel and all froze up and wouldnt respond to any command and my little friend in the phone who spends her time telling me everything thats going on as it happens ie...mail ,mssgs, phone,etc. kept on talking and dying. I took my phone in into my phone carrier and they tried everything the books told them to do and NOTHING. I was told that I had gotten a HUGE SUPER VIRUS. and I most likely got it from playwell or the game they had me download. My phone is dead in 2 and1/2 days. Playwell should take more precautionary measures when they put the games in their pit and you download from there. I am out several hundred dollars for a phone and playwell still owes me some money which I probably never see. I have time lost of not having a phone, but mostly I would not like to see someone else have to go thru it too.

I've been playing well for months yeah it's saying I'm not registered with them I had a phone and I transferred it to another phone and it won't let me log in to get my money and it's saying it's not me it's me I've been playing this game and I've accumulated money and I can't get it and I've been calling them calling them email them and no response I told them I need to update my email and let him know cuz I want my money right is right

I got a new phone and I do not know how to log out of my play well to log in on my new phone

I have two Google accounts with the same name, I was hacked so I need my account deleted, so I can start all over again as I have had to on all my electronics.

I've completed task on bravo slots and bravo bingo as well as other apps and they don't show completed? For example rewards at levels 10&20 but I'm on level 35 it clearly shows but I never received a reward or credit for accomplishment? Now the only app that offered any points)rewards was lucky money and it won't compensate me for completed tesks on it? It just says rewards are coming? It's been saying that all day but nothing happens? This was a good app at first even though you could only make about $1 a day but now it's set to put a stop to that? I spend countless hours downloading and playing games for that minumal $1 a day I deserve the rewards I've earned. I shouldn't have to be shit down just because I'm a loyal enough customer to keep up the downloading,gaming,and add watching for that $1 a day reward? Please fix these errors so I don't have to delete the app and leave bad reviews of my experience. Ty

I'm not getting rewarded for completed task on lucky money,it just says rewards are coming and nothing has happened all day?

My app keeps freezing won't let me log in more then 2 or 3 days in a row. Can't get into profile or any other ! So how can we fix this.

Hello,

I was using playwell and I went trip outside of usa. I came back to US and try to use playwell, but it keeps on saying my IP is not correct or turn off vpn. how can I fix the problem?

I have no games on my app anymore. I got on last night to play and there was nothing but the app, my credit and my cash out history and my level bonus history but every game I had on there and even the games in discovery I had never tried were gone. I thought might have been a glitch in the system so I tried again today and same thing and then again tonight and it's the same situation. My app, my name and history is there and the general info on the app but absolutely not one single game!!!!! Can you PLEASE tell me what the problem is and how to correct it.

I downloaded your app and I have still yet to receive my $100 bonus

Cant login to old account had credits on account

Cant login to old account had credits on account

It won't let me login into your app at all how can I do this

It says I have VPN when I don't use those

I still have the same complaint as before and nobody is getting back to me this is poor customer service. I have almost 3 million points that I've been trying to cash out for a few months now and it keeps telling me that difficulty with my account or something and to try back the following day and I try back and it does the same thing it's not letting me cash anything out. my account has been verified because there was the deposit of 10 cents or something made you know at the beginning of it so it's been verified but now I can't seem to get my money

Have not recieved points for purchases or leveling up in tycoon casino.Have messaged many times about this issue.

Hello
I want to become a DROID VPN seller?
My country is Tajikistan
My username droid vpn:​ ​ ​ Shahzod103

Salom

I would appreciate it if someone can look into why I'm not able to cash out, or collect the coins that are promised when finishing a task. If you need more info you can contact me at 820-899-1305. Thank you, David Louk

I have been playing this app for several weeks and have not received my points and tickets as it says. I also have not received the cash that it says I should receive for purchases. I still have several apps under review for the past 5 months. Even the new apps are not keeping up with the system. I have spent so much money in these apps and is not able to cash out because I am not getting my points and my tickets are stuck at 945 and have been there for several months. And the email that you all have on the privacy statement does not exist.

Hi,
I did not receive points for reaching any goals in tiki solitaire tripeaks.
missing points for classic solitaire level 10.
Missing wordscape search level 20 reward points.

I have sent several emails to you about this issue and have received nothing in return. Please respond!! I'm not receiving the coins that are set in your app for completing the set goals. All of my apps that I downloaded threw your app are doing the same thing. Please fix and let me no why I can not withdraw. I have one withdraw from this app on my new phone. So I don't understand why it won't withdraw now. Thank you, sincerely David Louk

On one of my games I'm playing it says reach level 30 to get reward and I've reached level 61 and I'm not gotten my reward for level 30

I have downloaded your app onto my new mobile phone 1-501-293-4288 my Google login won't let me log into your app on my new phone. I still use your app on my old phone because I have Wi-Fi in my apartment. I can't take my old phone when I leave my apartment because I don't have phone service on it anymore. Please help me be able to use my existing Google login ravismarialice@redacted. Mari Alice Raviscioni to access my play well app on my new phone as well as my new phone. Thanks for rescuing me. God 🙏 bless you.

I am playing clasic solitaire over level 14 still no rewards for level 10? Also block game never got my 91000 for level 50

Playing they are coming on play well got to level 40 no reward now on level 50 still no reward..please sort this thankyou

Playing they are coming on play well got to level 40 no reward now on level 50 still no reward..please sort this thankyou

When I try to login it says my email is already in use

Hi it's said if I make a purchase I will get $30 instantly and it still didn't happen yet so what's the problem

My play account has stop working for a whole week my family and friends account still work I believe I been block I can't play any more games the screen is white

Hello. I hope that you can help me. There are two games/apps that I should have received level rewards, but they haven't been received yet. The two in question are:

1. Dice Dreams - I was to receive 8,700 coins when I reached Level 5. I reached Level 5 several days ago, but still haven't been given the coins.

2. Daily Coloring Paint by Number: I was to receive 26,100 coins when I reached Level 20. I am currently on Level 28, but the reward hasn't been received yet.

Please let me know when I can expect the 34,800 coins.

Thank you,
Amanda Mische

I have reached level 40 on 'They Are Coming' and Level 14 on "Super Stylist" and I still haven't received my Rewards yet

I've tried to redeem, which I've done before. It keeps saying my Google login has failed the check my internet connection.

I have reached the $10 payout but will not allow me said that I I'm not logged in and will not let me

I just signed up for the playwell app and tried to get the $50 newbie reward and its not letting me, I don't know how to get it nor what to do...

I play games and that don't give nobody money

I've been playing multiple games but this one called coin carnival I've cashed out 1500 to a 1000 dollars is the game legit , I need to know if winning real money on this app thanks

It says I an abnormal user and won't let me withdraw anymore. I haven't done anything wrong I don't even use a VPN. Please fix it

I've been trying to cash out and i get an "ERROR UNKNOWN" contact support. I've emailed 4x at
mtao920104@redacted and have not received a reply. An ad inside one of my games stated I'd get $50 for initial download and i only received .10¢ on Oct 1, 2022 and nothing else. I've built up over 2,000,000 points and I'm on lvl 2 close to three. Phone numbers I've tried are for other businesses or not in service. Here is the info from my emails I sent:
The information below helps us locate problems, please keep them.

AppName: PlayWell
Version Name: 2.7.26
Version Code: 20726
Device Model: moto g stylus 5G
Device Make: motorola
Android OS Version: 12
Android Id: 1ae4dd54aa7d1999
PlayWell UserId: bddf81cc8bbecd59
UId: 4d9d16fac0ecc461256aa193ec9eb9c6

I have reached a $10 payout, but it is still locked. Now it says I have to reach level 20 to cash out. Level 20 of what? It has not gone beyond level 18 in two weeks.

I can't login, can't get into discovery I currently have 388,796 LV4 should've received 60,000 at 8am playing on Schok Volt SV55 IMEI 356449412658899

Will not let me login to can out.

Wouldn't let me get newbie bonus said there was an issue not sure why

Will not let me sign in and it just stops giving me rewards on some games

Wouldn't let me get newbie bonus said there was an issue not sure why

I have tried and tried to log in so I can cash out and keep getting an error

I cannot login with Google. I guess you already know about the issue. I saw reviews. I was trying to cashout to get diapers for my grandchild. I hope this isn't a fake site

I can't cash out!

Hi so I completed a task a few days ago for Royal Match and I haven't received my coins for passing level 250. Can you tell me what is happening with that?

I have played for 48 hours and haven't received a cash reward in days. Now the app has a bug and I'm .28 cents away from my 150. What do I do. This sucks

I can not get the money from the game I have been playing

I want my 500dollars player bonus on my cash app

I'm trying to get my money out and it asked me for my PayPal account and I put it in and then the screen just stays there doesn't go anywhere else doesn't do anything else I've tried it like 10 times so how do I get my money it won't give it to me

I've been playing PlayWell for 3 months and actually won $20 but for some reason now it won't let me in and I have over a million dollars to get another $20 dollars. I restarted my phone 3 times and uninstalled the app and still nothing. Please tell me what to do so I can play again.

I can't exchange my 230,821 coins for cash and I was going to be using it for my birthday

It won't let me confirm my confirmation on my account to receive my money on cash app or PayPal

It won't let me sign in with my Google account it keeps saying check internet and my internet works fine

Yesterday I was rewarded $50 on the app for a new comer but I only received 10 cent in PayPal account why didn't I get the $50

I'm sending this message in reference to my Blu C5L Max which runs OS Android 11. I am not able to allow permission to run over other programs due to reduced battery performance in said device. I have concerns that I can't be "Rewarded" to my maximum potential due to an inferior device. In statements of the privacy policy I was instructed to reach out to your contact us associate to make you aware. If there's anyway to further increase my participation in market/data research, that information would be greatly appreciated.

i have an account with playwell under chinobeans32@redacted. i just tried withdrawing my earnings and it keeps saying unknown error contact customer service. i need the error corrected so i can with draw my earnings Ive spent alot of money off my paypal to complete the tasks that got me the earnings in my playwell account

I've been following the rules playing a couple of Solitaire Fishing Games. I was going to continue playing and found the games gone from my play list. I also sent you an email earlier today.

I downloaded playwell but once I download some of the app to get points for doing certain tasks the app is not tra king time spent so i can redeem points. Can you inform me on why the app is not tracking

My Apple no longer let me cash out what do I do

I just got a new phone, now I can't log back into playwell on my new phone.

False advertising it said here's $50 for you newbie and that I could cash out in instantly but all I got was 10 cents

I uninstalled my account and reinstalled it because my app was missing and I can only redeem 1$ things

I have made several attempts contact play well about me unable to login to my Google account through the app to cash out.

My PayPal keeps failing

can not log in on playwell

I'm not able to withdraw my winnings from playwell game app

No games are showing in discovery and the games I had under apps are not listed either.

I am no longer interested in using playwell . Under the CCPA im Requesting to permanently delete my account and delete my information. My email for playwell is chelsigarcia92@redacted

Prop up reward I have spent a quite a bit of money on Royal Match and did not receive my points. Therefore I don't want to spend monies if I will not be reward. Unless Ivan misunderstood what prop up means please clarify

I cannot cash out on the newbe cash out

I'm having a number of issues with the playwell app. I don't know if this is the proper way to contact the people behind it but it's the only way I found online. Please help.


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The information below helps us locate problems, please keep them.

AppName: PlayWell
Version Name: 2.6.8
Version Code: 268
Device Model: SM-S215DL
Device Make: samsung
Android OS Version: 11
Android Id: 465b66c7e2a031ed
PlayWell UserId: 39c442aa87f00b90
UId: 1690a36fdc349a1e2602623d5911141c

I have already tried contacting you through email directly through the app, but to no avail.
I have been trying for about a week to login so I can cash out earnings to PayPal (which I have successfully done before), and it will not sign in. Repeatedly. For days. I'm really, really irritated, not to mention disappointed....

I've reached level 50 for the $100 cashout but the refuses to advance me so I can cashout I've emailed screen recordings several times and I've gotten no response I've given all evidence to Google with no help I'm about to file against Google for allowing playwells coruption

It won't let me long in.

I downloaded play well but it said due to some kinda of error it would not let Mr play this is very unprofessional because my phone is consumed with your ads

It will not update my games or lwt me verify my paypal

I deleted and reinstalled playwell, now won't let me register. "Login failed"

I've been attempting to contact Playwell for 5 days but haven't had any luck!!! So below are copies of what I've sent!!! Please help!!!

Hello!!! I've attempted to install a couple apps & have been unsuccessful. The link it takes me to is "api.appmeta.store" & it will not load. Is this where I'm supposed to be directed?? Can someone help me please?? Thanks & have a great week!!! Lauri

Hello!!! I need some help please!!! For some reason ALL of my apps are missing & there aren't any other apps coming up to choose new apps. It does look like my points are still there, but they are incorrect (I'll send separate email after this is issue is corrected/resolved!!! Help me please!!! Lauri

How long does it take to get help!!!! I've sent a couple other emails & still haven't heard back!!!! At this point I'm dead in the water!!!! None of my apps are coming up plus there aren't any listed so I can download others!!!!! No apps are available anywhere!!!! Can someone please help me????? Lauri

In other words, I can't do a dam thing on your app!!!! Can someone help me PLEASE!!! Thanks!!!

I completed tasks on 16 games they havent updated and I havent received my points or my Exp points to level up. Ive emailed about this and no reply. How do I get my points?

I paid for winnings for being epic carnival one I'm waiting to be paid it's been about a week I paid for processing, them I paid for another processing for same game they not showing I paid but I have proof so they haven't even start ed that process

Not being paid by the epic bing go app under playwell

My husband and I use the same email, pay pal, and cash app. My playwell app keeps telling me confirm pay pal and make sure account belonged to me and confirm. I can't cash out, I can on couple games thru ur app but I can't cask out with yall

Qhy can I cashout to my paypal

Not a complaint I love your app. I just have a question
On the app, under your apps tab. After you have completed all 7 days of a game task, is there a way to delete the game from that app tab? Just hate having them there if I have completed all of them.
Thank you for your time

CAn not download app went to my phone company they said it's an app issue. I have an android

I'm a new user and I never received the $50 new user bonus in my PayPal and I been playing the games for 3 day never received anything