Contact PickaxeChat Customer Service

Why should I report an Issue with PickaxeChat for Minecraft?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Pickaxe App to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. If I was making a trade or selling somebody something I can't continue to do that, but I can stall them until I get minecraft on my computer to continue running properly.Pretty decent app! Very nice interface, I'm a little bit lost on the whole concept, it's awesome for me to log on to my own server and chat, but I can't really see the use of logging on to a different server? But whatever, it's brilliant at what it does! So you can use it for whatever you want :)Great app! Ever since my computer died, this has been my go-to! ADs are not intrusive, messages send correctly, and there are little to no technical issues.

2. I like how fast I connect too, less laggy vs others I have used so that's appreciated.Gg! Great app, fairly easy to use etc but some servers have a function where you have to move your character before you can talk which makes pickaxechat impossible to use, maybe add a feature where when you join a server your character automatically moves 1-2 blocks forward.Works great.

3. Overall great app if you want to chat with your friends or simply allow chunks to spawn for any automated farms you may have built on your server.I've not had any issues that severely impact me besides getting disconnected but I'm used to it no biggie ain't no on perfect.

4. Not giving 5 stars because I haven't used it enough to assume it's perfect.Blud what happened to this app? Is it safe or no? And why can't I log in to my Microsoft account? Even though my account has been migrated, neither my Microsoft login credentials nor my Mojang login credentials works.

5. Though, it would be PERFECT if it could send the amount of characters the 1.11 update got for chatting!I used to use this app since 2016 and I WOULD rate it 5 stars, but I just want to bring attention to the account authentication.

6. Sad.Great app! I have a very slow computer and I sometimes crash while in a server and while talking to someone.

7. Overall, a good app.This app is incredibly useful!!! Except for the fact that a few minutes after I downloaded it the messages wouldn't load, but when I restarted it it fixed itself and it hasn't happened again.

8. What is this bs?? Edit: Oh, just noticed that this thing hasn't been updated in almost 3 years, which is insane, they just let a great app like this completely die.

9. Though, in my personal experience, the time it took for messages to reach the server was long in some cases.

10. No odd disconnects, no incorrect fonts or colors, and connects to my 1.13.1 server with no issues.

11. If you migrated your account to Microsoft, you cannot authenticate it.

1. Fix PickaxeChat Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart PickaxeChat: Restarting the app will resolve most errors.
2. Update the PickaxeChat App. Here is how:
   1. On Android goto PlayStore » Search for "PickaxeChat" » Open PickaxeChat for Minecraft » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for PickaxeChat » click "UPDATE".
3. Clear PickaxeChat for Minecraft app cache: Clearing cached data will force your app to retrieve the latest data directly from PickaxeChat servers.
   1. On Android, goto Settings » Apps » Select "PickaxeChat for Minecraft" » click Storage » click "Clear Cache".
4. Check PickaxeChat app permissions. If any of these permissions required to use your device's features are disenabled, PickaxeChat might not work.
5. Uninstall and reinstall PickaxeChat. If nothing else has worked, completely uninstall PickaxeChat then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing PickaxeChat not working

2. Fix PickaxeChat Server issues & Internet Connection

1. Check network connection: An unstable Internet will make PickaxeChat be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to PickaxeChat not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, PickaxeChat may not be able to connect to the Internet when running in the background.