Contact Piano2Notes Customer Service

Why should I report an Issue with Piano2Notes - Notes from Piano?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Klangio GmbH to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Very good app.Excellent option to convert music to piano sheets but first of your song has vocals just go to a vocal removal app/site and remove it first or else the piano will sound poop because piano2notes can automatically remove vocals to have an understatement of the music so you have to do it manuallyThere's a piece I really wanted to learn but the original sheet is on a website that's restricted to japanese only :'( I'm willing to pay for it but I can't even access lol, I'm glad I found this app.

2. I can't trust this app for serious usage....I love the idea of behind this app, however, I have recorded my piano playing (less than the maximum allowed time) at least 3 times now, and everytime I've clicked get sheet done, apart from the screen saying recording uploaded, nothing has happened, no song listed on the songbook, no new recording to listen to.

3. If your price is shorter then 30 seconds it will be fine but otherwise it's a shame.The scores result from base side (left hand) quiet accurate, but from the right side (right hand) too many errors.I've used the online version as the Android app offers only recording via microphone.

4. *Newsflash, I've been searching the internet for like an hour looking for an app that can translate music to paper and this is without a doubt the best one I found.*Surprisingly good.

5. Thank you so much!Perfect App, but i can't find the saved data in my A53 files, i searched the location stated in the app and other files but u found nothing, help please.I was very happily suprised at how well this worked.

6. I downloaded something I made on garage band to this and the sheet music was very accurate.

7. The only downfall is that you have to pay for the tokens which turn the song into sheet music.

8. It's made it possible to get my notes on paper in a snap! Keep up the good work.

9. I've uploaded an excellent quality mp3 of a very simple melody piece with total length about 1.45 minutes.

10. Simple, focused on transcribing music to notation.

11. However, you get 2 free passes for recording long pieces wich is really nice if this is a one and only thing.

1. Fix Piano2Notes Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Piano2Notes: Restarting the app will resolve most errors.
2. Update the Piano2Notes App. Here is how:
   1. On Android goto PlayStore » Search for "Piano2Notes" » Open Piano2Notes - Notes from Piano » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Piano2Notes » click "UPDATE".
3. Clear Piano2Notes - Notes from Piano app cache: Clearing cached data will force your app to retrieve the latest data directly from Piano2Notes servers.
   1. On Android, goto Settings » Apps » Select "Piano2Notes - Notes from Piano" » click Storage » click "Clear Cache".
4. Check Piano2Notes app permissions. If any of these permissions required to use your device's features are disenabled, Piano2Notes might not work.
5. Uninstall and reinstall Piano2Notes. If nothing else has worked, completely uninstall Piano2Notes then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Piano2Notes not working

2. Fix Piano2Notes Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Piano2Notes be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Piano2Notes not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Piano2Notes may not be able to connect to the Internet when running in the background.