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Photoroom AI Photo Editor Customer Insights
1. This app is supposed to streamline photo editing for people who do a lot of it, thus saving time and effort! Instead, it is costing me time AND money because i bought the PRO version to get batch editing - it's not accessable in basic.
2. I decided to try this app out on the free trial and bought the subscription right away as I also use a laser to engrave custom pieces and found being able to cut out the background and manipulate words from a huge list of fonts and styles, this app has solved a few problems for me.
3. THANK YOU SO MUCH !Hands down my new favorite AI photo editing app!!! I'm able to edit photos in a batch of 30+ photos at a time.
4. My favorite feature is the background generator- a total game changer for product photography! The best part even more is being able to type in to tell AI what kind of background with all the special features.This is an excellent app with a plethora of add-ons.
5. Happened to me the first time when placing the template all the cut editing I did to make sure the correct areas were selected got reversed in all photos and I had to start over.
6. It does an amazing job for 20 photos in a batch, then the templates crash, and all progress is lost - every time! CLEAR APP CACHE - START OVER.
7. was completely free and only after I installed and started using it, was I prompted with 2 options to pay to use which are paying weekly or annually, no monthly option, but it does offer a free 7 day trial.
8. I miss the days you could just, you know.... Buy something.When using the batch option it glitches and it goes back to the beginning and all your editing done to them individually gets deleted.
9. I run a small business and this app makes it so easy to make clean cuts of the image and replace the ENTIRE background to get some really professional looking advertising edits.
10. which I started today.Owning and operating a leathershop, I don't have a lot of time to make my pictures of the products I make anything special.
11. Wow!!! I spend less than half of the time I used to spend, on a picture, and it ends up looking so professional.
Steps to Troubleshoot & Fix Photoroom AI Photo Editor Issues
1. Fix Photoroom AI Photo Editor Not Working/Crashes/Errors/Unresponsive & Black/White screen:
- Restart Photoroom AI Photo Editor: Restarting the app will resolve most errors.
- Update the Photoroom AI Photo Editor App. Here is how:
- On Android goto PlayStore » Search for "Photoroom AI Photo Editor" » Open Photoroom AI Photo Editor » click "Update".
- On iPhone, goto AppStore » Your profile » Available Updates » Check for Photoroom AI Photo Editor » click "UPDATE".
- Clear Photoroom AI Photo Editor app cache: Clearing cached data will force your app to retrieve the latest data directly from Photoroom AI Photo Editor servers.
- On Android, goto Settings » Apps » Select "Photoroom AI Photo Editor" » click Storage » click "Clear Cache".
- Check Photoroom AI Photo Editor app permissions. If any of these permissions required to use your device's features are disenabled, Photoroom AI Photo Editor might not work.
- Uninstall and reinstall Photoroom AI Photo Editor. If nothing else has worked, completely uninstall Photoroom AI Photo Editor then reinstall.
- Restart your device. Last, restarting your device can often clear most problems causing Photoroom AI Photo Editor not working
2. Fix Photoroom AI Photo Editor Server issues & Internet Connection
- Check network connection: An unstable Internet will make Photoroom AI Photo Editor be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
- Disable VPN: VPN can cause connection errors and lead to Photoroom AI Photo Editor not working. Make sure all VPNs are off
- Enable background data: When Background data is turned off, Photoroom AI Photo Editor may not be able to connect to the Internet when running in the background.
Reported Issues
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I have cancelled my subscription days before it expired why does it still prompting me to pay subscription amount.
— by Joab Flored 8 months ago -
Hi, I would like to ask for help as a subscriber. The program does not load my own templates. I really need it for my work
.The app is unusable now for me.— by CSaba Lazar 10 months ago -
Please cancel my subscription due to an error when I try it and uninstall it
— by Clair Ann Benjamin 1 year ago -
kindly delete my account it sends to buy the app
— by jermyn 1 year ago -
When I upload my photo to photoroom. It suddenly stopped scanning..it's just left on scanning but won't go to the next page and remove background. Everything is not working it won't let me do anything.
— by Jennifer L Pyburn 2 years ago -
I got a message from GCASH that you have auto-deducted 489 pesos to that subscription that i never made without my knowledge or approval. Please refund my money as soon as possible.
— by Mariel 2 years ago -
Hello,
I would like to ask for my account and information to be deleted. Thanks— by Angel Hayden 2 years ago -
I have been attempting to subscribe but the system has my name linked to someone else's pay pal account. I am unable to receive any codes or switch my payment method. Please help!
— by alea rashid 2 years ago -
Hello i have been using the app and i love it. I signed up for monthly billing at first but i wanted to sign on for a year for the discount but it wouldnt let me. So i canceled the subscription and tried to reactivate but its saying my username for this phone is not eligible for payment. Can you help me with this please?
— by Johnny Bohmier 2 years ago -
I have a complaint! I thought I was getting a free trial and was charged! I want a full refund! Thank you
— by Kristine Sales 2 years ago -
Cancel my subscription for me, I input my card info directly into your website. There is no clear way to cancel.
— by David 2 years ago -
Cancel any subscription
— by Jörgen Armas Strömberg 2 years ago -
This is Justine Marie
I am requesting a refund po. It’s accidentally subcript your application, my baby did it his just 9 months old. Please refund it immediately. I need the money you auto deduct on my gcash account. Please i am begging you to return my refund immediately.— by Justine Marie Traigo Enderez 2 years ago -
I don’t want the one year subscription. I selected the monthly package when I downloaded the app but you charged me for 1 year after the free trial. Please cancel the 1 year subscription and put me on monthly subscription.
— by Abigail Manu 2 years ago -
I signed up for a 7 day free trial of the app and it took £50 out of my account for a whole year subscription which I don't want as I don't like the app and have no intention of using it again. I would like a full refund they took from my account please.
— by Imogen Elliott 2 years ago -
can i get some assistance on installing program on my pc?
— by Clinton Bolman 2 years ago -
I’d like to request a refund and cancel the subscription. My contact information is 980-621-8813. Email is info@redacted or ednethiathomas@redacted
— by Ednethia Thomas 2 years ago -
I thought I cancelled my subscription before I would be charged but I must not have. Can you please refund the $69? I did not have the money in my account and now I am negative. Please help
— by Brooke delgado 2 years ago -
I want to see if I can receive a refund for the app. It automatically charged me. Although this being a great and useful app, I do not need it at the moment so it would be a waste for me to pay $70 for an app I will not use. Thank you.
— by Cinderella Adam 2 years ago -
Dear photo room studio
Hi, I’m Eunjoo Ha from South Korea
The photo room pro was purchased on the 9th.
Your Application is so good and convenient to use who wants to edit photos
But I don’t want to use it now, I thought I canceled automatically purchased, but it worked.
Would you cancel my a year subscription?
My Order Id on AppStore : MN06ZV64DT
Thank you so much— by Eunjoo Ha 2 years ago -
Please delete my account i dont want to used any more
— by Omar 3 years ago -
Hi! I can’t seem to find any contact info. I just thought I was signing up to your 3 day free trial but have now just been charged £29.99 and I’m not sure why! Can you please help me?
— by Rosa Digby 3 years ago -
Hello, i took the free trial which was supposed to be a few days and then unsuscribed but then you factured me the year which is 39.99 and this was not what I wanted. I just wanted to try. I want a refund !
— by Mélisse 3 years ago -
Please call me on 0761029848, I expect a verbal apology and I expect my refund NOW!!!!!! Get back to me as I am reporting this app aswell as the junk iPhone system
— by Zakiya 3 years ago -
I am absolutely disgusted by this scam, it is an absolute scam and I am definitely going to report this app and put it on Hello.Peter. I have been debited unfairly with the amount of R459.99 for an app which I deleted on the 3rd day! I WANT MY MONEY BACK RIGHT NOW, or I will see to it that the Photoroom gets shut down! Get back to me ASAP!
— by Zakiya 3 years ago -
I am absolutely disgusted and a-palled by the system of this app aswell as iPhone! I downloaded this app to use for my business, unfortunately due to my unsatisfactory of the app ( I feel the app is absolutely fake), after 3 days precisely without a warning R459.99 was debited from my account without a warning! I DELETED THE APP! I expect a refund AND AN APOLOGY FOR SUCH INCONVENIENCE, I will definitely be giving this app a bad review and I will definitely be putting the system of this app aswell as iPhone on helloPeter.com for as long as my hard earned money is not returned! I expect a call or a feedback from you guys and please know I am very dissatisfied customer right now!
— by Zakiya 3 years ago -
I am absolutely disgusted and a-palled by the system of this app aswell as iPhone! I downloaded this app to use for my business, unfortunately I did NOT GET TO DELETE it due to my unsatisfactory of the app ( I feel the app is absolutely fake), after 3 days precisely without a warning R459.99 was debited from my account without a warning! I DELETED THE APP! I expect a refund AND AN APOLOGY FOR SUCH INCONVENIENCE, I will definitely be giving this app a bad review and I will definitely be putting the system of this app aswell as iPhone on helloPeter.com for as long as my hard earned money is not returned! Please be polite enough to return my money as soon as possible! I was not happy with the app and I deleted exactly after 3days!
— by Zakiya 3 years ago
