Published by EditorApps18 on Sep 6, 2024

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Why should I report an Issue with Gallery - Photo Albums?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of EditorApps18 to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Gallery - Photo Albums

1. With features like a secure photo vault, photo organizer, collage creator, and advanced privacy settings, you have complete control over your digital memories.

2. With our advanced gallery and photo vault, you can enjoy privacy, security, and creative control like never before.

3. Enjoy peace of mind knowing that your private moments are safeguarded within our secure gallery, providing an additional layer of protection against unauthorized access.

4. Our app incorporates advanced image protection techniques, guaranteeing that your personal media remains secure and confidential.

5. Discover our feature-rich Android app that offers a comprehensive solution for managing, protecting, and enhancing your personal media collection.

6. Apply captivating photo effects and filters to add artistic flair and make your photos truly stand out.

7. Enhance your organization with our photo organizer, allowing you to arrange and categorize your pictures in a way that suits your preferences.

8. Unlock your creative potential with our collage maker and photo effects.

9. Our secure photo vault and video locker have you covered.

10. Create stunning collages using picture-in-picture functionality and a wide array of photo frames.

11. That's why our app includes a duplicate photo finder, allowing you to easily identify and remove duplicate images.

Gallery Customer Insights

1. It uses AI to recognize objects and scenes in my photos, making it incredibly easy to find specific images, even if I can't remember when or where they were taken"The sorting and filtering options in this gallery app are fantastic.

2. It saves me time and effortJust what I was looking for! A simple gallery app that shows my device's photos without lag and lets me exclude folders from view.

3. My phone's default gallery app doesn't have the feature of excluding folders from media scan so I was direly looking for a gallery app like this.This is a wonderful app for your photos in your cell phone.

4. The app itself has a visually pleasing design, and the photos are displayed beautifully, enhancing the overall viewing experienceThe editing tools in this gallery app are surprisingly powerful.

5. I just wanted something that wasn't overly complicated and separated my photos and and picture downloads from one another.The search functionality in this gallery app is impressive.

6. My phone came without a gallery for my photos and only used Google photos which I hate.

7. I really like this app for my photos."The developers of this gallery app truly understand the importance of aesthetics.

8. It saves me so much time!"This gallery app has excellent photo editing tools built right in.

9. I can quickly find specific photos based on date, location, or even tags.

10. I can enhance my photos, apply filters, crop, and even add text or stickers.

11. The search functionality in this gallery application is impressive.

Steps to Troubleshoot & Fix Gallery Issues

1. Fix Gallery Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Gallery: Restarting the app will resolve most errors.
  2. Update the Gallery App. Here is how:
    1. On Android goto PlayStore » Search for "Gallery" » Open Gallery - Photo Albums » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Gallery » click "UPDATE".
  3. Clear Gallery - Photo Albums app cache: Clearing cached data will force your app to retrieve the latest data directly from Gallery servers.
    1. On Android, goto Settings » Apps » Select "Gallery - Photo Albums" » click Storage » click "Clear Cache".
  4. Check Gallery app permissions. If any of these permissions required to use your device's features are disenabled, Gallery might not work.
  5. Uninstall and reinstall Gallery. If nothing else has worked, completely uninstall Gallery then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Gallery not working


2. Fix Gallery Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Gallery be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Gallery not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Gallery may not be able to connect to the Internet when running in the background.

Reported Issues

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