Published by web2net business solutions inc

Report an issue with visitor.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with visitor?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of web2net business solutions inc to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact visitor image 1 contact visitor image 2

About visitor

1. More than just a "digital visitor log", Visitor Application will notify your employees when visitors arrive by calling their extensions and emailing or texting notifications with the picture of the visitor.

2. Visitor Application your office reception by replacing an old paper visitor log with a modern mobile based solution.

3. It is amazingly simple to setup and use and is a great compliment to all offices, with or without a receptionist.

visitor Customer Insights

Steps to Troubleshoot & Fix visitor Issues

1. Fix visitor Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart visitor: Restarting the app will resolve most errors.
  2. Update the visitor App. Here is how:
    1. On Android goto PlayStore » Search for "visitor" » Open visitor » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for visitor » click "UPDATE".
  3. Clear visitor app cache: Clearing cached data will force your app to retrieve the latest data directly from visitor servers.
    1. On Android, goto Settings » Apps » Select "visitor" » click Storage » click "Clear Cache".
  4. Check visitor app permissions. If any of these permissions required to use your device's features are disenabled, visitor might not work.
  5. Uninstall and reinstall visitor. If nothing else has worked, completely uninstall visitor then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing visitor not working


2. Fix visitor Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make visitor be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to visitor not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, visitor may not be able to connect to the Internet when running in the background.

Reported Issues