Contact Phone.com Customer Service

Why should I report an Issue with Phone.com - Mobile Office?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Phone.com to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Signup as a customer on Phone. com to enjoy the benefits of using Android App. Phone. com for Android brings all your cloud communication features together into one app—with the added benefit of being able to make calls over your carrier network or by VoIP call using data coverage or WiFi.

2. For when you’re feeling nostalgic or obliged to send a fax. Use Phone. com for Android to manage incoming faxes as PDFs, or send a fax by scanning documents with your phone’s camera.

3. Why not use your Android device instead, and simply separate your personal and business calls by routing everything through one app? Phone. com for Android lets you consolidate!

4. Organize contacts in a combined address book, showing both your personal device contacts and business contacts that are synced with your Phone. com Address Book.

5. Send and receive SMS text messages using your office number or any other number in your Phone. com account.

6. Manage multiple businesses or projects? Use the Phone. com app to manage different phone numbers and identify where calls are coming from.

7. Say goodbye to desk phones, because your Android device is now a Phone. com extension!

8. Make calls, manage contacts, access visual voicemail, trascription, conference calling, SMS, Fax and many more features.

9. If you have voicemail transcription from Phone. com, you’ll receive those messages too.

10. Listen to your work voice messages in the Phone. com app.

11. Got a second business phone?

1. Nice to be able to take work calls remotely, but... Call dial out about 20% of the time.

2. These include having my saved personalized greeting randomly switched back to default generic message, phone app not ringing, and some calls not being updated as missed calls for a while.

3. Another text annoyance is despite having all my needed contacts saved in the app, when I look at my message list - only the numbers show in place of where the saved names should be... the names are completely missing.I've continually had technical issues since starting this service.

4. Normally you can't answer calls, you can't dial out unless you try 8 times, and there are about a dozen other constant issues.

5. The call history doesn't work, so if I miss a call, I don't know who to call back unless they leave a voicemail.

6. Answering calls can be quite painful at at times the app says it is connecting to the call but never does.

7. I am beyond frustrated with this app and feel tricked into paying for a year service of something that doesn't work.

8. The app has used my personal voice-mail for missed business calls, so business calls end up coming to my personal phone anyways.

9. The voicemail system is non-functional most of the time and the other half of the time I can't call out from the app.

10. Needs substantial work and improvement as I rely on this app and service for my business.Maybe the worst app I've ever used.

11. I haven't noticed this last problem since May of 22 though.The phone app is very poorly designed and most features don't seem to work.

1. Fix Phone.com Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Phone.com: Restarting the app will resolve most errors.
2. Update the Phone.com App. Here is how:
   1. On Android goto PlayStore » Search for "Phone.com" » Open Phone.com - Mobile Office » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Phone.com » click "UPDATE".
3. Clear Phone.com - Mobile Office app cache: Clearing cached data will force your app to retrieve the latest data directly from Phone.com servers.
   1. On Android, goto Settings » Apps » Select "Phone.com - Mobile Office" » click Storage » click "Clear Cache".
4. Check Phone.com app permissions. If any of these permissions required to use your device's features are disenabled, Phone.com might not work.
5. Uninstall and reinstall Phone.com. If nothing else has worked, completely uninstall Phone.com then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Phone.com not working

2. Fix Phone.com Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Phone.com be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Phone.com not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Phone.com may not be able to connect to the Internet when running in the background.