Contact Philips Motion Effects Customer Service

Why should I report an Issue with Philips Motion Effects?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Seasonal Specialties LLC to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Create your own light show using the Philips Motion Effects™ customizable lighting system.

2. Control your lights from your smart phone or tablet using the Motion Effects™ app.

3. The easy to use app allows you to adjust the color, brightness or function of your Illuminate™ lights.

4. Simple Bluetooth connectivity allows for up to 4 sets to be grouped together, and you can choose from 16 functions on each set.

1. I can see the lights among Bluetooth devices, but it says "need app for this device" I agreed to all permissions and still could not connect.Wish there was Alexa skill to allow voice control and use the mic to control music shows since phone times out causing the lights to stopShuts off more than it stays on.

2. Why does Phillips have the need to see my location, when I turn on the lights or what color sequence floats my boat? I am returning these to the store in exactly 5 days unless they can fix this issue.

3. Now, my lights are stuck in one pattern and are unable to be controlled by the app.NO CONNECTION App always shows device but tells you to reset device/application/ and/or outlet source of lights.

4. BLE does not require GPS and neither access to my data.Cannot use it without having location services turned on.

5. I'll check back and see if they actually.monitor the feedback.Lights and app worked fine until you turn them off with the app and then unplug them.

6. Why the 1 star review ? Because the app requires access to my photos, my files, my location and runs I.

7. I think all the permissions for the app are to access music on your phone and stuff because of the audio feature.

8. The app works as it is supposed to; the timer, brightness, and light mode all have run fine.

9. Really poor design and functionality.There's no reason why a basic app like this needs access to everything to my phone.

10. Timer works and different light effect work.

11. Occasionally the app forgets the decide or the light don't turn on when I want but it's no big deal.

1. Fix Philips Motion Effects Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Philips Motion Effects: Restarting the app will resolve most errors.
2. Update the Philips Motion Effects App. Here is how:
   1. On Android goto PlayStore » Search for "Philips Motion Effects" » Open Philips Motion Effects » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Philips Motion Effects » click "UPDATE".
3. Clear Philips Motion Effects app cache: Clearing cached data will force your app to retrieve the latest data directly from Philips Motion Effects servers.
   1. On Android, goto Settings » Apps » Select "Philips Motion Effects" » click Storage » click "Clear Cache".
4. Check Philips Motion Effects app permissions. If any of these permissions required to use your device's features are disenabled, Philips Motion Effects might not work.
5. Uninstall and reinstall Philips Motion Effects. If nothing else has worked, completely uninstall Philips Motion Effects then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Philips Motion Effects not working

2. Fix Philips Motion Effects Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Philips Motion Effects be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Philips Motion Effects not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Philips Motion Effects may not be able to connect to the Internet when running in the background.