Published by People's Daily on Aug 27, 2024

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Why should I report an Issue with People's Daily?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of People's Daily to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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People's Daily Customer Insights

1. Please fix it soon.I have enjoyed this app for some time but since mid-January 2020 I haven't been able to open it.yes people's Daily China doing excellent job in giving latest current affairs besides lots of information on various subjects helping people to constant touch with affairs on world events very interesting and intelligent Daily of Chinese peopleIt's not opening in my mobile.. When I tried to open it shut down amd Close the appI think you also introducing new variations type of application launched.

2. All those users complaining about this app asking for permissions that aren't necessary, such as access to media and files, should know that I didn't receive any such requests while using the app!This app requires me to share access to my files, and personal information like how I share articles.

3. Complete breach of privacy.On Android 10, even after the latest update the app keeps crashing at start up.It keeps crash on my Honor Note 10 ? Why ? Can't be because not enough memory, right ? Mine is 6GB here...No option to control vibration on notifications.

4. Giving 1 star because it requires permission to access my phone data, including photos, documents and other media.

5. But Indian people's and youngsters need and like online developments.

6. I really like the People's Daily online, they have good reporting and the app is decent.

7. This is totally unnecessary and I will not be using the app until this is changed.It's a pleasant news app.

8. This is unnecessary to the function of the app, but required by the developers to use the app.

9. The overall user interface is fantastic.

Steps to Troubleshoot & Fix People's Daily Issues

1. Fix People's Daily Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart People's Daily: Restarting the app will resolve most errors.
  2. Update the People's Daily App. Here is how:
    1. On Android goto PlayStore » Search for "People's Daily" » Open People's Daily » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for People's Daily » click "UPDATE".
  3. Clear People's Daily app cache: Clearing cached data will force your app to retrieve the latest data directly from People's Daily servers.
    1. On Android, goto Settings » Apps » Select "People's Daily" » click Storage » click "Clear Cache".
  4. Check People's Daily app permissions. If any of these permissions required to use your device's features are disenabled, People's Daily might not work.
  5. Uninstall and reinstall People's Daily. If nothing else has worked, completely uninstall People's Daily then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing People's Daily not working


2. Fix People's Daily Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make People's Daily be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to People's Daily not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, People's Daily may not be able to connect to the Internet when running in the background.

Reported Issues