Published by Pediatric Oncall on Jul 8, 2024

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Why chat with our AI Pediatric Oncall Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of Pediatric Oncall.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. I recommend it for all doctors, especially pediatricians of course.good one..still need some improvement.. .you can add detail answer to common MD/DNB exam questions in OSCE and theory.. many of which you had covered .. can add webinar from various conferences so that people at large working in periphery also can benefit from it.. I am not so large to advise you .. it is just request..easy to use and it is acurateBest clinical/medical app have ever used!... I'm in love with the app.The disease & conditions you cannot access without internet connection...do something some of us we are working in areas with poor internet connection.Excellent notes and videos,good topics are covered always latest.very very useful for day to practice and keeps updated with current issuesUnable to login into the app after charging the mobile.

2. Tried through different email.An excellent app for all medics and a place you can find virtually everything relating to Paediatrics.

3. Allowing offline access would have been better.Need bookmarking ability for Articles and expecially Calculators.

4. Searching the list everytime is time consuming and downright irritating.Very useful app for Paediatric practitioner and students .

5. Very nice informative app, I've been using it for years now, easy to use and find what you are looking for.

6. Excellent workVery educative, useful and up to date.

7. I strongly recommend this app to each and every pediatrician definitely we will enjoy the academic feast .

8. Tried uninstalling and intsalling again.

Steps to Troubleshoot & Fix Pediatric Oncall Issues

1. Fix Pediatric Oncall Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Pediatric Oncall: Restarting the app will resolve most errors.
  2. Update the Pediatric Oncall App. Here is how:
    1. On Android goto PlayStore » Search for "Pediatric Oncall" » Open Pediatric Oncall » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Pediatric Oncall » click "UPDATE".
  3. Clear Pediatric Oncall app cache: Clearing cached data will force your app to retrieve the latest data directly from Pediatric Oncall servers.
    1. On Android, goto Settings » Apps » Select "Pediatric Oncall" » click Storage » click "Clear Cache".
  4. Check Pediatric Oncall app permissions. If any of these permissions required to use your device's features are disenabled, Pediatric Oncall might not work.
  5. Uninstall and reinstall Pediatric Oncall. If nothing else has worked, completely uninstall Pediatric Oncall then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Pediatric Oncall not working


2. Fix Pediatric Oncall Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Pediatric Oncall be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Pediatric Oncall not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Pediatric Oncall may not be able to connect to the Internet when running in the background.

Reported Issues

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