Published by Pediatric Oncall on Jul 8, 2024

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Why should I report an Issue with Pediatric Oncall?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Pediatric Oncall to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Pediatric Oncall

1. App features: Diseases and Conditions, Medical Calculators, Drug Index, Ask a Doctor, Image Gallery, Teaching Files, and much more.

2. Image Gallery and Teaching Files are part of the Pediatric Oncall Journal where articles are now published every month.

3. DRUG INDEX – All Pediatric drug details with their Mechanism, Indications, Contraindications, Interactions, Adverse Effects & Dosing based on weight and certain conditions.

4. Ask a Doctor – Pediatric Oncall has an expert panel of doctors answer to your medical queries.

5. Pediatric Oncall Journal – Indexed journal with Original Articles, Case Reports, and many regular publications.

6. Vaccination Centre – Articles on Immunization & details about Vaccine Reminder Tool which keeps track of your child’s vaccination history with reminders.

7. More than 100 MEDICAL CALCULATORS which include growth, Renal conversions, Pregnancy, Critical Care, Blood Reference, etc.

8. Conference and CME Centre – Upcoming List of Medical Conferences and Conference Abstracts.

9. DISEASES & CONDITIONS – Introduction, Presentation, Investigations, Treatment, Complications and Patient Education on all health topics.

10. Create your account on Pediatric Oncall and get access to all the features for free.

11. Go to to access additional medical information and HCP tools.

Pediatric Oncall Customer Insights

1. I recommend it for all doctors, especially pediatricians of course.good one..still need some improvement.. .you can add detail answer to common MD/DNB exam questions in OSCE and theory.. many of which you had covered .. can add webinar from various conferences so that people at large working in periphery also can benefit from it.. I am not so large to advise you .. it is just request..easy to use and it is acurateBest clinical/medical app have ever used!... I'm in love with the app.The disease & conditions you cannot access without internet connection...do something some of us we are working in areas with poor internet connection.Excellent notes and videos,good topics are covered always latest.very very useful for day to practice and keeps updated with current issuesUnable to login into the app after charging the mobile.

2. Tried through different email.An excellent app for all medics and a place you can find virtually everything relating to Paediatrics.

3. Allowing offline access would have been better.Need bookmarking ability for Articles and expecially Calculators.

4. Searching the list everytime is time consuming and downright irritating.Very useful app for Paediatric practitioner and students .

5. Very nice informative app, I've been using it for years now, easy to use and find what you are looking for.

6. Excellent workVery educative, useful and up to date.

7. I strongly recommend this app to each and every pediatrician definitely we will enjoy the academic feast .

8. Tried uninstalling and intsalling again.

Steps to Troubleshoot & Fix Pediatric Oncall Issues

1. Fix Pediatric Oncall Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Pediatric Oncall: Restarting the app will resolve most errors.
  2. Update the Pediatric Oncall App. Here is how:
    1. On Android goto PlayStore » Search for "Pediatric Oncall" » Open Pediatric Oncall » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Pediatric Oncall » click "UPDATE".
  3. Clear Pediatric Oncall app cache: Clearing cached data will force your app to retrieve the latest data directly from Pediatric Oncall servers.
    1. On Android, goto Settings » Apps » Select "Pediatric Oncall" » click Storage » click "Clear Cache".
  4. Check Pediatric Oncall app permissions. If any of these permissions required to use your device's features are disenabled, Pediatric Oncall might not work.
  5. Uninstall and reinstall Pediatric Oncall. If nothing else has worked, completely uninstall Pediatric Oncall then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Pediatric Oncall not working


2. Fix Pediatric Oncall Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Pediatric Oncall be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Pediatric Oncall not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Pediatric Oncall may not be able to connect to the Internet when running in the background.

Reported Issues