Contact PdaNet+ Customer Service

Why should I report an Issue with PdaNet+?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of June Fabrics Technology Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Your data plan (limited or unlimited) does not allow you to turn on the mobile hotspot feature on the phone (it prompts you to call your carrier). 2.

2. Your data plan is unlimited, and you can turn on mobile hotspot from your phone with unlimited LTE usage and no throttling cap.

3. You data plan is limited and it allows you to turn on mobile hotspot from your phone.

4. Your data plan is unlimited and you can turn on mobile hotspot from your phone to use it.

5. In addition, there is a "WiFi Share" feature that can further turn Windows into a WiFi Hotspot so that you share PdaNet Internet with other devices.

6. Original WiFi Hotspot feature remains in the separate FoxFi app if you still need it, just install from Play Store.

7. PdaNet+ now comes with a completely new "WiFi Direct Hotspot" feature that works on all Android phones 4. 1 or later.

8. The mobile hotspot usage goes under the same data plan limit.

9. The original WiFi Hotspot feature remains in the separate FoxFi app if you still need it.

10. It allows you to connect computers and tablets to your phone using WiFi BUT it will require you to either install our client app or setup proxy depending on what device you are connecting to the phone.

11. You can activate "WiFi Direct Hotspot" in PdaNet+ then tap the "Help!

1. Never any compatibility issues, it makes it possible to use your cell phone data on Laptops, Desktops, Tablets, any device with a USB or WiFi connection... Never once has any of the 4 Cell phone companies I've used over the years, have been able to detect when I'm using this App... If you're using it as a Wifi Hotspot, it doesn't need to be physically connected to the other Device via a USB cable.. It's definitely worth checking out...I have used Pda for a few years.

2. But most issues with reconnecting Phone to Laptop are solved by closing the app on both devices, re-launching PDANet again on both devices, auto-pair via WPS button - several attemptsI paid for the full version of this a while ago, and all throughout my college semesters I was able to do my homework from home, download games, watch YouTube etc.

3. The good news is that the app does not interfere with your phone's built-in wifi/tether features, so you can use then in conjunction with each other.Update: It's only gotten worse! The Windows app constantly crashes now and you have to either reboot or go into task manager and kill the process, then relaunch it.

4. Afterall, it's a free app! (For those having issues with connection dropping with the free version, it's likely on purpose.

5. t's a nice app when working, but unfortunately it keeps dropping the USB connection between the laptop and the cell phone.

6. My longest connection period right now is about 15 minutes (yes, it IS the paid version of the app) but most of the time the connection is dropped in 5 minutes or less.

7. I payed for the full version with the FoxFi key, and I've seen no connection drops whatsoever after using it for hours.

8. Over the past year the disconnects have become more frequent to the extent of having to reconnect within a minute of making the last connection multiple times in a row.

9. I thought it was my phone, but I see other reviews with people having the same (or a similar) problem.

10. I've tried restarting my phone and laptop, uninstalling and reinstalling this app, but with not much luck.If I had to choose a single favorite app, this would be it.

11. When used along with a solid data plan and good reception, this is a viable alternative to paying for an internet connection in your home.

1. Fix PdaNet+ Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart PdaNet+: Restarting the app will resolve most errors.
2. Update the PdaNet+ App. Here is how:
   1. On Android goto PlayStore » Search for "PdaNet+" » Open PdaNet+ » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for PdaNet+ » click "UPDATE".
3. Clear PdaNet+ app cache: Clearing cached data will force your app to retrieve the latest data directly from PdaNet+ servers.
   1. On Android, goto Settings » Apps » Select "PdaNet+" » click Storage » click "Clear Cache".
4. Check PdaNet+ app permissions. If any of these permissions required to use your device's features are disenabled, PdaNet+ might not work.
5. Uninstall and reinstall PdaNet+. If nothing else has worked, completely uninstall PdaNet+ then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing PdaNet+ not working

2. Fix PdaNet+ Server issues & Internet Connection

1. Check network connection: An unstable Internet will make PdaNet+ be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to PdaNet+ not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, PdaNet+ may not be able to connect to the Internet when running in the background.