Published by Everest Stores UK

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Why should I report an Issue with Jewelry for Pandora?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Everest Stores UK to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Jewelry Customer Insights

1. You cannot select anything to get more info on the item it will not even let you add to the cart, cannot purchase in app.While I adore all the varieties of jewelry shown on this App, I'm frustrated w/the fact that my Wish List keeps failing to open small enough for my phone to show everything! And the result is, it keeps freezing-up on me.🧐😖😣 I also cannot place an Order thru the App, either! Again--the App crashes repeatedly, &/or constantly gets FROZEN "stuck" w/various Web-Pages (incl.

2. When eventually got through to request new password, a link was sent, I typed a new password in and it said link expired!? I've tried it on mobile data and WiFi, mobile and laptop and it just doesn't workAt first it worked decently, but now it shows error 404 and also error for recording the initial error.

3. Also I couldn't "heart" anything before, without entering on the main page of the item and it was annoying that the page would start over instead of "remembering" where you left off while scrolling.Their customer service is the worst.

4. It's slow to open which I can over look, but it keeps deleting or losing my wishlist which is for my husband to be able to go into the account look and the list and pick from it something I want AND don't already own.

5. your Order Form) being blown too --as if it's too big for my phone to fit everything the App's site is designed to show.App is a pain to deal with.

6. Things just disappear when you click on the item.The language can not be changed from Polska in another one, it remains in loading screen if I try so.

7. It takes forever to load when you first open it, I can scroll up and down fine but won't ever take me to my cart.

8. They either need to get the app fixed or remove it all together from the Google play store.Flicks back to the top if you click on anything so you have to scroll through it all again.

9. For 10 minutes the rep kept telling me it's the post office fault I don't have my items.

10. I always end purchasing my items through the website instead.Absolutely trash!! The app does not work.

11. This application apparently was made in 1909, there's no reason why an application in this day and age is so terrible (I'm talking absolute trash and a waste).

Steps to Troubleshoot & Fix Jewelry Issues

1. Fix Jewelry Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Jewelry: Restarting the app will resolve most errors.
  2. Update the Jewelry App. Here is how:
    1. On Android goto PlayStore » Search for "Jewelry" » Open Jewelry for Pandora » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Jewelry » click "UPDATE".
  3. Clear Jewelry for Pandora app cache: Clearing cached data will force your app to retrieve the latest data directly from Jewelry servers.
    1. On Android, goto Settings » Apps » Select "Jewelry for Pandora" » click Storage » click "Clear Cache".
  4. Check Jewelry app permissions. If any of these permissions required to use your device's features are disenabled, Jewelry might not work.
  5. Uninstall and reinstall Jewelry. If nothing else has worked, completely uninstall Jewelry then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Jewelry not working


2. Fix Jewelry Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Jewelry be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Jewelry not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Jewelry may not be able to connect to the Internet when running in the background.

Reported Issues