Published by Bauer Media Group, Australia on Sep 23, 2024

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Why should I report an Issue with Better Homes and Gardens Aus?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Bauer Media Group, Australia to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Better Homes and Gardens Aus Customer Insights

1. Will not download on multiple devices.Don't download 😡 have 1 year digital subscription and won't let me log into the app it let's you log into MAG store keeps coming up try again that my email and password is wrong I've uninstalled it many times and installed still not working only works on an old phone for such a big company can't get it right won't ever be buying anything from better homes and gardens and the mag store again 😡😡Can only log in using the app on phone (Oppo) but cannot log in on the app on my tablet (Samsung).

2. Clearly an issue with the app.I took out a digital subscription but cant download anything! It thinks my Acer laptop is a TCL5017A(whatever that is) and says "it is compatible with my device" and It says it is installed but its NOT!! I cant do ANYTHING with it I cant even find it on the computer so I cant get the magazine at all12 Month online subscription down the drain.

3. I have installed and uninstalled it twice, cleared the cache and it comes up with an error message whenever I enter my details - yes, my password is correct.Paid for a 12 month subscription.

4. So I'd have to say your app is useless and i have wasted digital subscription as a result.The app is way too slow to download anything.

5. I want to choose which issues i buy.Was not compatible with my tablet, downloaded on phone which is useless.

6. Useless trying to read the magazine on a phone screen.

7. My download was to use my digital subscription.

8. Checked that there is free space on my tablet but it still doesn't work.I downloaded this app to get an article from a past issue.

9. It needs to be urgently improved as it should not take a long time to download 1 magazine.

10. Sure that there are options to buy older mags but the downloading part is just rather disappointing.This app does not work - I now have a subsciption that I cannot access.

11. I downloaded the better homes and gardens app via Google Play store.

Steps to Troubleshoot & Fix Better Homes and Gardens Aus Issues

1. Fix Better Homes and Gardens Aus Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Better Homes and Gardens Aus: Restarting the app will resolve most errors.
  2. Update the Better Homes and Gardens Aus App. Here is how:
    1. On Android goto PlayStore » Search for "Better Homes and Gardens Aus" » Open Better Homes and Gardens Aus » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Better Homes and Gardens Aus » click "UPDATE".
  3. Clear Better Homes and Gardens Aus app cache: Clearing cached data will force your app to retrieve the latest data directly from Better Homes and Gardens Aus servers.
    1. On Android, goto Settings » Apps » Select "Better Homes and Gardens Aus" » click Storage » click "Clear Cache".
  4. Check Better Homes and Gardens Aus app permissions. If any of these permissions required to use your device's features are disenabled, Better Homes and Gardens Aus might not work.
  5. Uninstall and reinstall Better Homes and Gardens Aus. If nothing else has worked, completely uninstall Better Homes and Gardens Aus then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Better Homes and Gardens Aus not working


2. Fix Better Homes and Gardens Aus Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Better Homes and Gardens Aus be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Better Homes and Gardens Aus not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Better Homes and Gardens Aus may not be able to connect to the Internet when running in the background.

Reported Issues

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