Published by Folha de S.Paulo on Jul 5, 2024

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Why should I report an Issue with Folha de S.Paulo?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Folha de S.Paulo to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Folha de S.Paulo Customer Insights

1. Don't ever use this app!! Don't sign up!! They take your money but you don't get access to their content.App does not allow screen rotate, which is okay if using a phone, but inconvenient when using a 10 inch tablet.Onboarding and discovery notifications, sms and emails, for things already setup are annoyingIs it available in English?Don't recommendO conteúdo do jornal é bom, mas a empresa tem ateblndimento meio sacana, é muito difícil cancelar a assinatura.

2. Recently, notification titles are all in caps? Seriously? Who thought that was a good idea? Also, a dark theme would be nice.Persistent intrusive nag screens for a low value, high cost subscription that increases quasi-exponentially over time.

3. Does not have a "read offline" optionI sign up for a subscription, paid I never got access.

4. In this case, no news is good news.App full of ads and clickbait 'news' from third parties even if you pay a subscription.

5. As other reviewer reported, some articles are impossible to read with pop-ups covering the screen.

6. The old app was better, but is not available anymore.Update: The app still needs better notification control options.

7. With luck, it just takes a long time to open.

8. Frequently, though, it just crashes and complains about non existent internet problems.

9. I get way too many notification in a day.

10. Depois de 1 hora tentando camcelar no telefone e no chat, me informaram que o cancelamento seria feito, mas até agora não recebi confirmação no email e seguem aparecendo faturas na seção Pagamentos do meu aplicativo.

Steps to Troubleshoot & Fix Folha de S.Paulo Issues

1. Fix Folha de S.Paulo Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Folha de S.Paulo: Restarting the app will resolve most errors.
  2. Update the Folha de S.Paulo App. Here is how:
    1. On Android goto PlayStore » Search for "Folha de S.Paulo" » Open Folha de S.Paulo » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Folha de S.Paulo » click "UPDATE".
  3. Clear Folha de S.Paulo app cache: Clearing cached data will force your app to retrieve the latest data directly from Folha de S.Paulo servers.
    1. On Android, goto Settings » Apps » Select "Folha de S.Paulo" » click Storage » click "Clear Cache".
  4. Check Folha de S.Paulo app permissions. If any of these permissions required to use your device's features are disenabled, Folha de S.Paulo might not work.
  5. Uninstall and reinstall Folha de S.Paulo. If nothing else has worked, completely uninstall Folha de S.Paulo then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Folha de S.Paulo not working


2. Fix Folha de S.Paulo Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Folha de S.Paulo be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Folha de S.Paulo not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Folha de S.Paulo may not be able to connect to the Internet when running in the background.

Reported Issues