Contact OurFamilyWizard Co-Parent App Customer Service

Why should I report an Issue with OurFamilyWizard Co-Parent App?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Avirat, Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Calls offer an easy solution for virtual visitation, midweek visits, or long-distance co-parenting. *Currently, the calls feature is only available to users located in the United States.

2. With your permission and a Practitioner Account, your family law pro can view all app activity, help you manage the practical details, and quickly download reports—which potentially reduces your legal fees.

3. OurFamilyWizard helps you coordinate with your co-parent, but you can also add accounts for your kids and anyone involved in childcare. (These accounts can only view limited features.

4. For over 20 years, OurFamilyWizard has been the leading co-parenting app, used by over 1 million co-parents and family law professionals.

5. Our customer service and tech support are available 7 days a week—contact us via phone, chat, or email. We’d love to help.

6. OurFamilyWizard has been featured in the New York Times, Parents. com, Verywell Family, NPR, WIRED, the Today Show, and more.

7. With all your digital co-parenting interactions rolled up in one secure app, you can keep everything organized and documented.

8. Keep clear, secure records of your co-parenting expenses and receipts.

9. Throughout the United States and Canada, courts often order and recommend OurFamilyWizard to co-parents.

10. With OFWpay, you can reimburse your co-parent in the app—and you can even make scheduled payments for child support. (Or record payments via another method.

11. No need to message your co-parent for basic stuff—just check the Info Bank.

1. It's the worst calendar app you could install, it gives you next to no control over notifications, it's tone meter is useless, and the payment system is so limited that you will have no choice but use something else.

2. It should allow you to scroll up to re-read the message sent as your typing your correspondence to that message instead of having to exit out your response message and having to go back to drafts to pick back up where you left off.

3. It is so frustrating when you do an entry journal or message it tends to go away when you either switch screens, within seconds of no activity, the entry on event.

4. Also, it should be able to attach multiple attachments to that conversation without having to send a message for every attachment.The user experience is not well though out.

5. Calendar doesn't sync anywhere, and doing something simple like trading dates involves a bunch of jumping around through the program.

6. When you click the date you want, it will not give you that date clicked on the calendar.

7. When I click a date and want to enter something, I shouldn't have to put in that date on the event pop up.

8. (Android) When creating or updating a "Moment" or "Check-in", I often accidentally trigger landscape mode which deletes my current progress and exits the edit function.

9. my Google calendar is faster and better to use than theirs.This app is horrible and frustrating to say the very least! It should operate like email or text messaging.

10. You have to scroll right, TWICE, to read subject lines.... Messages are so small you can't read them.. But when you zoom in you have so scroll right ENDLESSLY to read each line.

11. Mail doesn't thread, you have to go to a different folder to see your message vs responses.

1. Fix OurFamilyWizard Co-Parent App Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart OurFamilyWizard Co-Parent App: Restarting the app will resolve most errors.
2. Update the OurFamilyWizard Co-Parent App App. Here is how:
   1. On Android goto PlayStore » Search for "OurFamilyWizard Co-Parent App" » Open OurFamilyWizard Co-Parent App » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for OurFamilyWizard Co-Parent App » click "UPDATE".
3. Clear OurFamilyWizard Co-Parent App app cache: Clearing cached data will force your app to retrieve the latest data directly from OurFamilyWizard Co-Parent App servers.
   1. On Android, goto Settings » Apps » Select "OurFamilyWizard Co-Parent App" » click Storage » click "Clear Cache".
4. Check OurFamilyWizard Co-Parent App app permissions. If any of these permissions required to use your device's features are disenabled, OurFamilyWizard Co-Parent App might not work.
5. Uninstall and reinstall OurFamilyWizard Co-Parent App. If nothing else has worked, completely uninstall OurFamilyWizard Co-Parent App then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing OurFamilyWizard Co-Parent App not working

2. Fix OurFamilyWizard Co-Parent App Server issues & Internet Connection

1. Check network connection: An unstable Internet will make OurFamilyWizard Co-Parent App be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to OurFamilyWizard Co-Parent App not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, OurFamilyWizard Co-Parent App may not be able to connect to the Internet when running in the background.