Contact Oura Customer Service

Why should I report an Issue with Oura?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Oura Health Ltd to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Oura Ring monitors shifts in your body temperature and heart rate so you can tell when you may be getting sick.

2. Better understand your body’s cycle patterns or help improve your chances of getting pregnant by tracking daily and monthly body temperature variations.

3. Your finger provides the most accurate reading for over 30 biometrics like heart rate, body temperature, blood oxygen, and more.

4. The Oura Ring is not a medical device and is not intended to diagnose, treat, cure, monitor, or prevent medical conditions or illnesses.

5. Oura Ring is lightweight, stylish, and easy to wear while you sleep, workout, or go out.

6. Three daily scores — Sleep, Activity, and Readiness — give you a clear understanding of the state of your body with actionable guidance on how to stay balanced.

7. Customize your experience and test out new habits by adding tags — like "caffeine" or "alcohol" — and discover how your choices affect your sleep and recovery.

8. From mountain climbing to meditating, Oura Ring tracks your daily movement while prioritizing balance and rest.

9. Oura Ring delivers personal insights and recommendations to empower your choices everyday.

10. Understand how daily stress is affecting your body and learn how to be more resilient to stress by finding balance between moments of strain and recovery.

11. Get a clear picture of your recovery by following changes and trends in your nighttime resting heart rate and heart rate variability.

1. The secret to connection is to keep the ring at least 50% charged, which means we have to charge it every two or three days.At first I liked the product but they get you in the door with a free trial and then they start charging you monthly for all the information from the tracker.

2. Not even necessarily in the ring, but maybe pair with other smart devices (think: Google speaker) to wake you up at the optional time during your sleep schedule.

3. If you're not willing to pay the monthly $6 membership, you only get to see the top line numbers (e.g. 88 readiness, 85 sleep, etc.) with no additional info.

4. To clarify, it will record a great night's sleep and high readiness score when I have tossed and turned all night and am exhausted.

5. I regret upgrading to gen 3, ended my subscription, and have stopped using it for sleep tracking now that the new staging is not optional.

6. For example, last night I was asleep by 11:30pm but the app shows I didn't go to sleep until around 1:30am despite definitely being asleep for those two missing hours.

7. Now with a monthly membership, you get much better syncing through Health Connect but there is a caveat: YOUR DATA IS LOCKED BEHIND THEIR PAYWALL.

8. The hardware was always excellent but data syncing to other apps was the hit or miss aspect that turned me away.

9. It also records lots of steps when I haven't moved.This app is exactly what you want in a health tracker, and the customer service is top notch so if there is a feature you don't have you can submit a request for the team to add it.

10. It also has guided meditations, and many other features outside the tracking aspect.I love this app! They constantly update it, and it's very accurate.

11. With that, sleep tracking worked great for 3 years.

1. Fix Oura Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Oura: Restarting the app will resolve most errors.
2. Update the Oura App. Here is how:
   1. On Android goto PlayStore » Search for "Oura" » Open Oura » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Oura » click "UPDATE".
3. Clear Oura app cache: Clearing cached data will force your app to retrieve the latest data directly from Oura servers.
   1. On Android, goto Settings » Apps » Select "Oura" » click Storage » click "Clear Cache".
4. Check Oura app permissions. If any of these permissions required to use your device's features are disenabled, Oura might not work.
5. Uninstall and reinstall Oura. If nothing else has worked, completely uninstall Oura then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Oura not working

2. Fix Oura Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Oura be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Oura not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Oura may not be able to connect to the Internet when running in the background.