Contact K-@ Mail Pro Customer Service

Why should I report an Issue with K-@ Mail Pro - Email App?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of 1gravity LLC to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. This should not be sold any longer as it is unfit for purpose.I'm sad to say, after years of using K-@Mail Pro, 1Gravity seems to have abandoned it? I'm getting no reply from them via email (!), their website is abandoned since 2016 (!), and Google won't allow the app to access my Gmail because of security problems.

2. It's a shame, since it's been great functionally until now.I like the app and use it daily, however, can the password in the settings allow copy and paste, please? With various email accounts and in- and outgoing servers and the security requirement to change passwords regularly, practicing typing here is a VERY tedious task.

3. Now down to 1 star: email from Google today: "Although you don’t need to take any action, we wanted to let you know that the following third-party apps will no longer be able to access some data in your Google Account, including your Gmail content.

4. EFFECTIVE 31 MARCH 2019 This App will no longer work as Google has restricted access to Gmail because it no longer complies with Google privacy and security requirements.

5. App is apparently no longer supported (last update July 2016, website has no content, developer no longer responds to email).This once great app which I paid good money for has been abandoned by the developer.

6. No longer works with Gmail and other email sites.

7. The "less secure" access method for Gmail means I can't use it with that service after March 2019.

8. This change will go into effect starting March 31, 2019.. We are making this change as part of ongoing efforts to make sure your data is protected and private.

9. And starting today i can't login to Gmail anymore!Used to be very good but no real development in a while.

10. These apps haven’t yet complied with our updated data privacy requirements announced on October 8, 2018." Older review: Would previously have rated this 5 stars, now no better than 2.

11. Worse is that due to outdated security layer libraries, it now cannot connect to gmail at all.

1. Fix K-@ Mail Pro Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart K-@ Mail Pro: Restarting the app will resolve most errors.
2. Update the K-@ Mail Pro App. Here is how:
   1. On Android goto PlayStore » Search for "K-@ Mail Pro" » Open K-@ Mail Pro - Email App » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for K-@ Mail Pro » click "UPDATE".
3. Clear K-@ Mail Pro - Email App app cache: Clearing cached data will force your app to retrieve the latest data directly from K-@ Mail Pro servers.
   1. On Android, goto Settings » Apps » Select "K-@ Mail Pro - Email App" » click Storage » click "Clear Cache".
4. Check K-@ Mail Pro app permissions. If any of these permissions required to use your device's features are disenabled, K-@ Mail Pro might not work.
5. Uninstall and reinstall K-@ Mail Pro. If nothing else has worked, completely uninstall K-@ Mail Pro then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing K-@ Mail Pro not working

2. Fix K-@ Mail Pro Server issues & Internet Connection

1. Check network connection: An unstable Internet will make K-@ Mail Pro be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to K-@ Mail Pro not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, K-@ Mail Pro may not be able to connect to the Internet when running in the background.