Published by The New York Times Company on Oct 21, 2024

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Why should I report an Issue with NYT Cooking: Recipes & Tips?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of The New York Times Company to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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NYT Cooking Customer Insights

1. The iOS version is great, though! Why even bother making android apps, NY Times?I use this app almost daily to both save and organize recipes that my family loves and to find new, interesting, and super yummy things to make.

2. I thought the NYT recipes have always been very good, but the recipes available with paid app just isn't enough, and the meals are not as good.Easy and intuitive to use, great graphics, highly functional.

3. 🙄 Otherwise this app has some great recipes so far, with search, user comments, and saving/organizing what you find, though I'd prefer a tagging system in addition to the folders.

4. Even after I searched for and saved a bunch of different recipes, the recommendations continued to repeat.I paid for the premium NYT cooking app, but honestly, it's not worth the price.

5. As we move to a fresh veggie diet, the diversity of recipes has really been helpful when my partner decides he doesn't like a veggie that, in reality, he either hasn't tried since he was young or has never tried.

6. Every recipe has been outstanding, and the suggestions from readers help me figure out where our tastes fit in with any modifications to the recipes.

7. Recipes are great! Of course, they are New York Times Cooking recipes.

8. Please fix this!?It's 2023 and the grocery list feature is still very buggy and they still haven't introduced a dark mode, which is important for an app that needs the screen to be left on for extended periods while you're cooking.

9. Even after I have looked at and not saved (usually because of obscure ingredients that I can't get locally) recipes, the exact same recipes keep showing up over and over.

10. When you drill down to browse a recipe, then hit the 'back' button, the app takes you all the way back to the main list of recipes.

11. I was expecting more, and the search is sub-par, difficult to navigate using ingredients to search for recipes.

Steps to Troubleshoot & Fix NYT Cooking Issues

1. Fix NYT Cooking Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart NYT Cooking: Restarting the app will resolve most errors.
  2. Update the NYT Cooking App. Here is how:
    1. On Android goto PlayStore » Search for "NYT Cooking" » Open NYT Cooking: Recipes & Tips » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for NYT Cooking » click "UPDATE".
  3. Clear NYT Cooking: Recipes & Tips app cache: Clearing cached data will force your app to retrieve the latest data directly from NYT Cooking servers.
    1. On Android, goto Settings » Apps » Select "NYT Cooking: Recipes & Tips" » click Storage » click "Clear Cache".
  4. Check NYT Cooking app permissions. If any of these permissions required to use your device's features are disenabled, NYT Cooking might not work.
  5. Uninstall and reinstall NYT Cooking. If nothing else has worked, completely uninstall NYT Cooking then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing NYT Cooking not working


2. Fix NYT Cooking Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make NYT Cooking be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to NYT Cooking not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, NYT Cooking may not be able to connect to the Internet when running in the background.

Reported Issues

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