Contact NuMi Customer Service

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1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
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3. Skip support wait times and emailing back and forth. Get help immediately.

1. What I find useful is its ability to track foods and use the barcode scanner for food wrappers accounting for what I've eaten easily.

2. best part, half the time it can't even find its own food so that you can log it in the journalFairly well done app for the nutrisystem diet plan.

3. Since those are some of the features I truly want, it's disappointing that they don't work.Awesome app! It's easy to use and keeps you informed at the touch of your fingertips and instantaneously so that you can always make informed decisions about your food choices.

4. Little stuff like this is important.One of the worst apps I've ever seen! So many ads wanting you to buy, buy, buy! You can't find or follow the article that you're trying to read.

5. I love this app and its easy to follow program.UPDATE: Barcode scanner is not working!!! This is a must fix.

6. I've had difficulty with the shopping cart as well - error messages about changing discounts/bonuses but not letting you actually change them, and no info on how to claim free gifts.

7. The ability to change food categorization is clunky: you remove and re-add rather than fixing it.

8. You can adjust menu items or delay your food order using this app.

9. It allows you to track water intake, but doesn't show you the running total for the day.

10. and the articles that are designed for information, are mostly patting themselves on the back about how great the nutrisystem program is.

11. Logging of my diet and exercise is easy since I found the barcode scanner.

1. Fix NuMi Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart NuMi: Restarting the app will resolve most errors.
2. Update the NuMi App. Here is how:
   1. On Android goto PlayStore » Search for "NuMi" » Open NuMi » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for NuMi » click "UPDATE".
3. Clear NuMi app cache: Clearing cached data will force your app to retrieve the latest data directly from NuMi servers.
   1. On Android, goto Settings » Apps » Select "NuMi" » click Storage » click "Clear Cache".
4. Check NuMi app permissions. If any of these permissions required to use your device's features are disenabled, NuMi might not work.
5. Uninstall and reinstall NuMi. If nothing else has worked, completely uninstall NuMi then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing NuMi not working

2. Fix NuMi Server issues & Internet Connection

1. Check network connection: An unstable Internet will make NuMi be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to NuMi not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, NuMi may not be able to connect to the Internet when running in the background.