Published by goodbeapp

Report an issue with Blue Shield VPN.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Blue Shield VPN?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of goodbeapp to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Blue Shield VPN Customer Insights

Steps to Troubleshoot & Fix Blue Shield VPN Issues

1. Fix Blue Shield VPN Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Blue Shield VPN: Restarting the app will resolve most errors.
  2. Update the Blue Shield VPN App. Here is how:
    1. On Android goto PlayStore » Search for "Blue Shield VPN" » Open Blue Shield VPN » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Blue Shield VPN » click "UPDATE".
  3. Clear Blue Shield VPN app cache: Clearing cached data will force your app to retrieve the latest data directly from Blue Shield VPN servers.
    1. On Android, goto Settings » Apps » Select "Blue Shield VPN" » click Storage » click "Clear Cache".
  4. Check Blue Shield VPN app permissions. If any of these permissions required to use your device's features are disenabled, Blue Shield VPN might not work.
  5. Uninstall and reinstall Blue Shield VPN. If nothing else has worked, completely uninstall Blue Shield VPN then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Blue Shield VPN not working


2. Fix Blue Shield VPN Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Blue Shield VPN be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Blue Shield VPN not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Blue Shield VPN may not be able to connect to the Internet when running in the background.

Reported Issues