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contact Blue Shield VPN Chat with our AI-based Blue Shield VPN Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with Blue Shield VPN?



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Why chat with our AI Blue Shield VPN Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of Blue Shield VPN.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

Steps to Troubleshoot & Fix Blue Shield VPN Issues

1. Fix Blue Shield VPN Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Blue Shield VPN: Restarting the app will resolve most errors.
  2. Update the Blue Shield VPN App. Here is how:
    1. On Android goto PlayStore » Search for "Blue Shield VPN" » Open Blue Shield VPN » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Blue Shield VPN » click "UPDATE".
  3. Clear Blue Shield VPN app cache: Clearing cached data will force your app to retrieve the latest data directly from Blue Shield VPN servers.
    1. On Android, goto Settings » Apps » Select "Blue Shield VPN" » click Storage » click "Clear Cache".
  4. Check Blue Shield VPN app permissions. If any of these permissions required to use your device's features are disenabled, Blue Shield VPN might not work.
  5. Uninstall and reinstall Blue Shield VPN. If nothing else has worked, completely uninstall Blue Shield VPN then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Blue Shield VPN not working


2. Fix Blue Shield VPN Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Blue Shield VPN be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Blue Shield VPN not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Blue Shield VPN may not be able to connect to the Internet when running in the background.

Reported Issues

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