Published by Institute for Intergovernmental Research on Sep 1, 2023

Report an issue with US Dept. of Justice NSOPW App.
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Why should I report an Issue with US Dept. of Justice NSOPW App?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Institute for Intergovernmental Research to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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US Dept. of Justice NSOPW App Customer Insights

1. The 2nd star was lost because it only goes as far as 3 mile from "location."Shows location and names, but when clicking on the 'more info' it doesn't show any offenses and just says "invalid number"something is wrong with the link to the website when I click on the "more Information" tab.

2. Pretty useless if you can't search by address.Useless. I live in a mildly urban area, none of the location settings work as it keeps telling me there are too many offenders in my area to show.

3. Clicking on the list view was a bit better and I was sometimes able to get further info from my County Sex Offender Registry, but it didn't necessarily want to work.

4. I was unable to get the 1/4-mi & 1/2-mi searches to work (error: "Search took too long." even when it was a few seconds), but it allowed me to get some info on the perps with the 1-mile search.

5. The map is a bit sketchy but click on tag n says the name n I love that if click on name it takes u to an entire rap sheet WITH a pic of the offender , known alias etc.

6. Keep in mind it's only as accurate as the offender following the law and registering their current address and law enforcement agencies making sure they do.

7. This app provides detailed info on sexual predators around you, shows your home and the individuals location, and picture.

8. ;) As a basic tool, it's fine, but I wish it didn't have glitches and provided a wider radius like Offender Locator's app.

9. If you know an offender has moved to an area and not registered, report it to their local law enforcement.Seems like a decent app.

10. I keep getting an error message and the website won't open.

11. Two stars till its updated.Detailed app, and this app is 100% free!!!! I Highly recommend this app, especially to those with children or grandchildren.

Steps to Troubleshoot & Fix US Dept. of Justice NSOPW App Issues

1. Fix US Dept. of Justice NSOPW App Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart US Dept. of Justice NSOPW App: Restarting the app will resolve most errors.
  2. Update the US Dept. of Justice NSOPW App App. Here is how:
    1. On Android goto PlayStore » Search for "US Dept. of Justice NSOPW App" » Open US Dept. of Justice NSOPW App » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for US Dept. of Justice NSOPW App » click "UPDATE".
  3. Clear US Dept. of Justice NSOPW App app cache: Clearing cached data will force your app to retrieve the latest data directly from US Dept. of Justice NSOPW App servers.
    1. On Android, goto Settings » Apps » Select "US Dept. of Justice NSOPW App" » click Storage » click "Clear Cache".
  4. Check US Dept. of Justice NSOPW App app permissions. If any of these permissions required to use your device's features are disenabled, US Dept. of Justice NSOPW App might not work.
  5. Uninstall and reinstall US Dept. of Justice NSOPW App. If nothing else has worked, completely uninstall US Dept. of Justice NSOPW App then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing US Dept. of Justice NSOPW App not working


2. Fix US Dept. of Justice NSOPW App Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make US Dept. of Justice NSOPW App be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to US Dept. of Justice NSOPW App not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, US Dept. of Justice NSOPW App may not be able to connect to the Internet when running in the background.

Reported Issues