Published by National Health Care Provider Solutions, LLC on Dec 13, 2024

contact MediCode: ACLS, BLS & PALS Chat with our AI-based MediCode Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with MediCode?



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Why chat with our AI MediCode Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of MediCode.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. Great for when you have down time at work too.I took the PALS course as it is essential for a Pediatrician..and NCPHS did the right thing at the right time for me...it was very informative and helpful ..thank you !!This app aims to help people, to educate.

2. But, no other app will allow you to have free access to this info without paying something.Great tool for preparing for ACLS, PALS, and BLS.

3. I also wish one had to watch all videos before taking the exam(s) and that exams were longer on some of the courses (ACLS and PALS exams are good).

4. I would rate it w/ all the stars, but left 1, for any new growth.This app gives access to free online courses.

5. And no cost! I'm tired of being nickled and dimed to buy books, apps and take courses to help rescue people.

6. Unfortunately, not all the courses are as informative as I'd hoped (BBP, ACLS, and PALS are good).

7. That's the best I've rated on an online course.I will recommend this app! The app is fast, reliable and an essential in my daily routine!Great website.

8. People have different learning styles and making it more fun tends to increase learningNo pulse oximetry.

9. The 3 cords work best braided together to provide one solid learning experience.

10. I loaded this app because I searched Google Play Store for a smart phone pulse oximeter.

11. Overall, it has some good courses, but they need to be more challenging.

Steps to Troubleshoot & Fix MediCode Issues

1. Fix MediCode Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart MediCode: Restarting the app will resolve most errors.
  2. Update the MediCode App. Here is how:
    1. On Android goto PlayStore » Search for "MediCode" » Open MediCode: ACLS, BLS & PALS » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for MediCode » click "UPDATE".
  3. Clear MediCode: ACLS, BLS & PALS app cache: Clearing cached data will force your app to retrieve the latest data directly from MediCode servers.
    1. On Android, goto Settings » Apps » Select "MediCode: ACLS, BLS & PALS" » click Storage » click "Clear Cache".
  4. Check MediCode app permissions. If any of these permissions required to use your device's features are disenabled, MediCode might not work.
  5. Uninstall and reinstall MediCode. If nothing else has worked, completely uninstall MediCode then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing MediCode not working


2. Fix MediCode Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make MediCode be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to MediCode not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, MediCode may not be able to connect to the Internet when running in the background.

Reported Issues

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