Published by National Health Care Provider Solutions, LLC on Dec 13, 2024

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Why should I report an Issue with MediCode: ACLS, BLS & PALS?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of National Health Care Provider Solutions, LLC to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About MediCode: ACLS, BLS & PALS

1. MediCode is a well organized, polished and easy to use health care professional’s app that walks you through the many algorithms and practice tests - ACLS, BLS, PALS, NR and CPR and First Aid.

2. MediCode gives you easy access to all of the International Liaison Committee on Resuscitation (ILCOR) algorithms from the palm of your hand and includes multiple-choice practice tests for you to test your skills.

3. This Algorithms, Practice Tests, Megacodes and ebooks app makes it easy for physicians, paramedics and nurses to care and save lives.

4. At Save a Life Certifications by National Health Care Provider Solutions (NHCPS), the premier provider for online certification and recertification courses, we believe that improvements can be made through providing exceptional education and resources.

5. Save a Life by NHCPS has compiled a list of the vital Basic Life Support (BLS), Advanced Cardiac Life Support (ACLS), Pediatric Advanced Life Support (PALS), Neonatal Resuscitation (NR) and CPR and first aid algorithms, all of which can be viewed and navigated with the touch of your finger.

6. As health care professionals - critical care physicians, nurses, medical students, paramedics, and Emergency Medical Technicians (EMT), you save lives every day.

7. Flipping through the cards to find the right one wastes valuable time in emergency health care situations such as cardiac arrest and pediatric urgent care.

8. The MediCode app is a simple, easy-to-use resource for all of your ACLS (including core ECG rhythms), BLS, PALS and NR skills needs, including CPR and first aid.

9. Test your ACLS, BLS, CPR, PALS, first aid and ECG knowledge and skills with our free practice tests.

10. As our gift to you, we are making this health care app, along with downloadable ebooks, available to you for free!

11. Each skills test consists of 10 multiple-choice questions that are derived from our provider ebooks and adhere to the latest guidelines.

MediCode Customer Insights

1. Great for when you have down time at work too.I took the PALS course as it is essential for a Pediatrician..and NCPHS did the right thing at the right time for me...it was very informative and helpful ..thank you !!This app aims to help people, to educate.

2. But, no other app will allow you to have free access to this info without paying something.Great tool for preparing for ACLS, PALS, and BLS.

3. I also wish one had to watch all videos before taking the exam(s) and that exams were longer on some of the courses (ACLS and PALS exams are good).

4. I would rate it w/ all the stars, but left 1, for any new growth.This app gives access to free online courses.

5. And no cost! I'm tired of being nickled and dimed to buy books, apps and take courses to help rescue people.

6. Unfortunately, not all the courses are as informative as I'd hoped (BBP, ACLS, and PALS are good).

7. That's the best I've rated on an online course.I will recommend this app! The app is fast, reliable and an essential in my daily routine!Great website.

8. People have different learning styles and making it more fun tends to increase learningNo pulse oximetry.

9. The 3 cords work best braided together to provide one solid learning experience.

10. I loaded this app because I searched Google Play Store for a smart phone pulse oximeter.

11. Overall, it has some good courses, but they need to be more challenging.

Steps to Troubleshoot & Fix MediCode Issues

1. Fix MediCode Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart MediCode: Restarting the app will resolve most errors.
  2. Update the MediCode App. Here is how:
    1. On Android goto PlayStore » Search for "MediCode" » Open MediCode: ACLS, BLS & PALS » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for MediCode » click "UPDATE".
  3. Clear MediCode: ACLS, BLS & PALS app cache: Clearing cached data will force your app to retrieve the latest data directly from MediCode servers.
    1. On Android, goto Settings » Apps » Select "MediCode: ACLS, BLS & PALS" » click Storage » click "Clear Cache".
  4. Check MediCode app permissions. If any of these permissions required to use your device's features are disenabled, MediCode might not work.
  5. Uninstall and reinstall MediCode. If nothing else has worked, completely uninstall MediCode then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing MediCode not working


2. Fix MediCode Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make MediCode be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to MediCode not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, MediCode may not be able to connect to the Internet when running in the background.

Reported Issues