Published by PressReader Inc.

Report an issue with TBC e-Edition.
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Why should I report an Issue with TBC e-Edition?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of PressReader Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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TBC e-Edition Customer Insights

Steps to Troubleshoot & Fix TBC e-Edition Issues

1. Fix TBC e-Edition Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart TBC e-Edition: Restarting the app will resolve most errors.
  2. Update the TBC e-Edition App. Here is how:
    1. On Android goto PlayStore » Search for "TBC e-Edition" » Open TBC e-Edition » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for TBC e-Edition » click "UPDATE".
  3. Clear TBC e-Edition app cache: Clearing cached data will force your app to retrieve the latest data directly from TBC e-Edition servers.
    1. On Android, goto Settings » Apps » Select "TBC e-Edition" » click Storage » click "Clear Cache".
  4. Check TBC e-Edition app permissions. If any of these permissions required to use your device's features are disenabled, TBC e-Edition might not work.
  5. Uninstall and reinstall TBC e-Edition. If nothing else has worked, completely uninstall TBC e-Edition then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing TBC e-Edition not working


2. Fix TBC e-Edition Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make TBC e-Edition be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to TBC e-Edition not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, TBC e-Edition may not be able to connect to the Internet when running in the background.

Reported Issues