Contact Ultimate Gamepad Customer Service

Why should I report an Issue with Ultimate Gamepad?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of NEGU Soft to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. i hope that it can give an option to add more button control for more complex gaming systemI will rate it in 5 stars if u add to configuration the key mapping and has a choice to add another buttons.

2. The only option is "skip this installation." If I choose the only available option, the program shuts down.Pay no mind to the low revs, this app works, is easy to use, doesn't drown you in ads, and gives enough guidance.

3. Still a good app if you're playing something that doesn't need a joystick, though.Apple is awesome but missing the functionality of the 2 analog Sticks.

4. im not sure if its just the app thats not working or im doing something wrong but im open to be corrected if that means getting this app to work properlyI downloaded the receiver app onto my pc.

5. On the A and B buttons in particular, even if my finger was clearly in the circle, it would not register, but if I pressed the button letters themselves, the buttons activated (part of the time).

6. But ur game pad is very smooth and useful it only need an adjustment bcoz the space are very small 👍👍Was going to use on an n64 emulator, but then i found out it had no joystick.

7. To the knuckle heads who gave it 1 star: it's an app, not david copperfield's legacy... it requires the free, small and safe to use PC software provided on the website to run, not magic for lazy boys.

8. I was using this with the PPSSPP emulator for PC and it's impossible to move without a analog joy stick option.

9. Thank you devs, if anything, a little makeover on the app's looks would be the cherry on the cake.So there's literally no analog joystick to move.

10. Am I missing something? Seems pretty ridiculous to not include this, even on a free app.great app and really easy to use, but there is a limited amount of buttons.

11. it connects to the receiver but it keeps on dropping the connection randomly which can be seen using the timer.

1. Fix Ultimate Gamepad Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Ultimate Gamepad: Restarting the app will resolve most errors.
2. Update the Ultimate Gamepad App. Here is how:
   1. On Android goto PlayStore » Search for "Ultimate Gamepad" » Open Ultimate Gamepad » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Ultimate Gamepad » click "UPDATE".
3. Clear Ultimate Gamepad app cache: Clearing cached data will force your app to retrieve the latest data directly from Ultimate Gamepad servers.
   1. On Android, goto Settings » Apps » Select "Ultimate Gamepad" » click Storage » click "Clear Cache".
4. Check Ultimate Gamepad app permissions. If any of these permissions required to use your device's features are disenabled, Ultimate Gamepad might not work.
5. Uninstall and reinstall Ultimate Gamepad. If nothing else has worked, completely uninstall Ultimate Gamepad then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Ultimate Gamepad not working

2. Fix Ultimate Gamepad Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Ultimate Gamepad be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Ultimate Gamepad not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Ultimate Gamepad may not be able to connect to the Internet when running in the background.